Restaurant General Manager
Burger World Texas/BurgerFi
BurgerFi® . . . from concept launch to $100 million projected, system-wide revenues, within under 5 years -- establishing BurgerFi as one of the most rapidly-growing, fast-casual, restaurant chains in America . . . and it's just getting started! BurgerFi picks up where the other "better burger" concepts leave off. BurgerFi's "never, ever" program promises no steroids, no hormones, and no antibiotics, ever; because it's the right thing to do -- it tastes better, and it's better for you. Each BurgerFi store is built according to environmentally sustainable best practices, and includes earth-friendly elements, and a low carbon footprint. We are an independently owned and operated franchisee of BurgerFi International, LLC. Summary of Position: Oversee and coordinate the planning, organizing and training necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. Duties & Responsibilities:
- Ensuring all aspects of daily operations conform with company polices and standards
- Develop and foster a work environment where all employees are free of harassment of any kind
- Act as community ambassador, creating goodwill toward BurgerFi brand
- Perform and/or oversee regular inventory procedures, order taking, and food waste control
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
- Ensure that all food and products are consistently prepared and served according to the restaurants recipes, portioning, cooking and serving standards
- Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
- Make employment and termination decisions
- Continually strive to develop staff in all areas of managerial and professional development
- Supervise and participate in kitchen and dining are cleaning
- Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner
- Compile and balance cash receipts at the end of day/shift
- Ensure all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant's preventative maintenance program
- Ensure all products are received in correct unit count and condition
- Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests
- Resolve customer complaints regarding food service
- Assist Marketing team in developing an carrying out restaurant marketing, advertising and promotional activities and campaigns
- Schedule and conduct periodic meetings with employees to discuss and/or correct problem areas or areas of concern
- Three or more years of restaurant management experience
- Outstanding leadership and coaching abilities
- Excellent communication and people skills
- Assess staffing needs, staff scheduling, and training
- Monitor inventory and purchasing
- Assessment and maintenance of COG's and Labor Costs
- Marketing development and advertising knowledge
- Maintain and enforce sanitation standards and procedures
- Experience with Micros POS system, Microsoft Office based financial reporting
- Be able to reach, bend, stoop and frequently lift up to 50 pounds
- Must be able to work in a standing position for long periods of time (up to 8 hours)
- Must have the stamina to work a minimum of 50 hours a week
- Must be able to travel out of state for a 2 1/2 week training course
- Must have valid driver's license and be ServSafe & TABC certified
Vacancy posted 5 days ago
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