Zipline Guide

The Omni Homestead Resort & Spa

The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in

Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.


The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Overview:

The Zipline Guide will have excellent communication, customer service skills, organizational and leadership skills and be comfortable working at heights of 200+ feet.

Responsibilities:

• Demonstrate strong customer service skills.

• Assist desk staff with check in process, waivers and storing belongings.

• Greet guests and give an introductory orientation talk.

• Inspect, repair as needed and prepare guide equipment, guest equipment, and Canopy Tour course daily.

• Complete Daily Operations Check List and Report and Equipment Use Log. Complete Near Misses/Incidents when pertinent.

• Inform Canopy Tour director of any maintenance needs on the course.

• Guide groups of up to 8 guests on the Canopy Tour, and demonstrate proficiency in the multitude of skills required to guide.

• Ensure that all procedures covered in the Guide Training Manual are followed.

• Respond when necessary to evacuate participants from the course.

• Provide a friendly and welcoming atmosphere for Canopy Tour guests.

• Assist in operating the Williwaw Dual Racing Zip

• Current First Aid/CPR Certification is required of all guides.

Qualifications:

• Must be able to stand for 8+ hrs per day.

• Comfortable working in extreme weather conditions.

• CPR and First Aid certification is desired.

• Experience in the ski industry, outdoor education, recreation management, high angle ropes courses, and/or interpretive/educational programming a plus.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.


Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: View email address on click.appcast.io.