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Office Associate

$18 - $22 per hour

Hilldun Corporation

Job Description

Job Description

Back Office

Position Summary / Purpose:

The Back Office Associate manages both full/partial back-office operations, including order processing, credit, shipping, invoicing, prepayment collection and customer service, while providing exceptional support to clients and customers.

Exemption Status:

NON-EXEMPT

Budget:

$18-$22hr

Reports To:

Back Office Manager (direct)

CEO (Indirect)

Essential Functions / Responsibilities:

 Proactively meet with clients to provide needs analysis to ensure clients satisfaction on a weekly basis.

 Partial Back Office/Prepayment Collections:

o Review client orders and reach out for prepayments for all declined and prepaid orders.

o Contact customers to obtain prepayments up to 5 attempts.

o Process and finalize prepayments/deposits and credit card authorizations.

o Apply Prepayments to invoices.

o Process credit memos and refunds as requested by the client.

o Become the liaison between the client and customer.

o Work with other Hilldun departments to ensure client satisfaction and streamlining of services.

 Full Back Office:

o Style entry

o Order processing

o Credit processing

o Establishing store terms

o Shipment processing

o Pick ticket generation

o Invoicing

o Payment application

Required Knowledge / Qualifications:

 1 to 3 years Luxury Wholesale or Retail Experience Preferred

 Must have excellent communication and client relations skills.

 Able to work with multiple personalities under all levels of management and work under pressure.

 Ability to prioritize and multitask.

Working Conditions:

Office Environment/No Special Conditions.

\nCompany Description

Hilldun Corporation is a leading factoring and finance company in the fashion industry. With a rich history and a strong commitment to serving our clients, we provide innovative financial solutions that support businesses in the fashion sector. Our company is known for its dedication to excellence, forward-thinking approach, and a team of professionals who are passionate about the fashion industry.

Company Description

Hilldun Corporation is a leading factoring and finance company in the fashion industry. With a rich history and a strong commitment to serving our clients, we provide innovative financial solutions that support businesses in the fashion sector. Our company is known for its dedication to excellence, forward-thinking approach, and a team of professionals who are passionate about the fashion industry.

Vacancy posted 29 days ago
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