Assistant Manager

Assistant Manager

The essential duties of the Assistant Manager include, but are not limited to, the following:

Provide friendly, outgoing, and professional customer service, including resolving customer concerns effectively.

Build and maintain positive relationships with customers while ensuring team members consistently deliver fast, friendly, and personalized service.

Lead by example in a fast-paced environment; remain self-motivated, adaptable, and able to multitask efficiently.

Motivate, direct, and support store staff to meet performance expectations.

Reconcile multiple shift reports; complete daily bookkeeping and bank deposits accurately.

Demonstrate assertive leadership by delegating tasks and ensuring completion of shift duty requirements.

Maintain responsive and professional communication with the Store Manager and assigned Sales Associates.

Ensure company policies, safety standards, and procedures are followed consistently.

Assist with recruiting, training, evaluating, and managing employees.

Support and participate in monthly store meetings and customer service initiatives.

Maintain working knowledge of POS systems and transaction devices.

Assist with daily operations including reporting, banking, pricing updates, safety compliance, fuel equipment, and facility management.

Understand and apply federal, state, and local laws related to retail operations and employment practices.

Requirements:

High school diploma or equivalent required; some college coursework preferred.

Previous leadership experience in a fast-paced retail, food service, or fuel environment.

Strong customer service, communication, and interpersonal skills.

Ability to communicate effectively with customers, employees, vendors, and management; ability to read, write, speak, and understand English.

Demonstrated judgment and problem-solving skills when addressing customer or employee issues.

Proficient in basic computer applications, including Microsoft Word and Excel; working knowledge of email and internet use.

Strong math skills, including 10-key proficiency; high attention to detail and accuracy.

Ability to meet deadlines, multitask, and work effectively under pressure.

Ability to stand and walk for extended periods (810 hours) on concrete or tile surfaces.

Ability to perform product merchandising and replenishment tasks, including bending, kneeling, stooping, squatting, reaching, pushing, pulling, and lifting up to 50 pounds.

Ability to carry trash containers and lift contents into exterior bins; occasional use of step ladders.

Ability to sweep, mop, and maintain interior and exterior store areas and equipment, including snow removal.

Ability to work independently or as part of a team.

Availability to work early mornings, evenings, weekends, holidays, and the store's busiest days.

Ability to work in freezers and coolers (approximately 10F) for up to 30 minutes at a time.

Ability to tolerate exposure to gasoline fumes and cleaning products.

Valid driver's license.

Access to a reliable vehicle.

Ability to provide proof of current auto insurance coverage.

Olson Oil Co. is an Equal Opportunity Employer and considers all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.