Ace Hardware Clerk

Job Description

Job Description

Role Description

Ace Hardware Clerks stock, merchandise, and maintain Ace Hardware products while providing knowledgeable customer service and supporting freight and inventory operations. This role includes maintaining organized back-stock and merchandise displays, assisting customers with product information, checking signage and pricing accuracy, safely handling merchandise and equipment, and ensuring clean, organized, and hazard-free work areas.

• Provide prompt, courteous, and professional customer service by greeting customers, assisting with product locations, and providing product information within the employee's knowledge and training.

• Stock, align, recover, and merchandise products according to department priorities and Company standards.

• Move and position merchandise using approved carts and manual pallet jacks while maintaining organized back-stock and freight areas.

• Check product signage, pricing, and display conditions and report discrepancies to department leadership.

• Set up, maintain, and adjust merchandise displays to ensure products are accessible, properly presented, and safely secured.

• Secure heavy, sharp, or otherwise hazardous display items according to Company procedures.

• Use approved hand tools and department equipment within training and authorization.

• Remove cardboard, slip sheets, shrink wrap, and other debris to maintain clean, safe, and obstruction-free aisles and work areas.

• Follow written and verbal instructions, established safety procedures, and Company operating standards.

• Maintain an appropriate work pace while completing assigned tasks accurately and efficiently.

• Work cooperatively with team members and communicate concerns or operational issues to department leadership.

• Maintain organization, attention to detail, and a clean and safe work environment.

• Adapt to changing department priorities and perform assigned duties with appropriate independence.

• Complete Company-required safety and equipment training applicable to assigned duties.

• Safely operate a manual pallet jack and spot for forklift operations after completing required training.

• Assist with other store functions as assigned, consistent with position responsibilities and qualifications.

• A High School Diploma or GED is preferred.

• Hardware, home-improvement, stocking, freight, merchandising, or customer-service experience is preferred.

• Product knowledge in one or more hardware or home-improvement categories is preferred.

• Must complete Company-required safety and equipment training applicable to assigned duties.

Three Bears Alaska is a family-owned chain of Alaskan grocery stores with so much more. We are committed to providing customers with quality goods and services at the lowest possible price. We strive to meet the needs of our customers by offering a diverse range of products and exceptional customer service. With multiple locations throughout Alaska, Three Bears Alaska, Inc. is dedicated to serving the local community and creating a positive shopping experience.

• Health insurance

• Dental insurance

• Vision insurance

• Colonial Life Elective Benefits

• 401(k)

• Paid time off

• Holiday Pay

• Automatic raise of $1.00/hr every 1,040 hours worked
  Auto raises will be provided based on straight-time hours worked until top of pay scale is reached.

Starting at $16.00/hr (DOE)

• Part-time

• Early mornings, evenings, nights, weekends, and holidays may be required based on store and department needs.

• LOCATION: In person

• Reliably commute or planning to relocate before starting work (Required)

Work is performed primarily in a retail store environment with concrete and/or tile flooring. Working conditions may include exposure to outdoor weather, coolers/freezers, cleaning chemicals, noise, moving equipment, and other conditions typical of retail operations.

Physical requirements include frequently walking, standing, bending, squatting, grasping, pushing, pulling, and performing repetitive hand motions. Employees must be able to continuously reach at or below shoulder level and occasionally climb or reach above shoulder level. Frequently lifting and carrying items weighing up to 50 pounds and occasionally lifting and carrying items weighing up to 75 pounds may be required.

Employees must be able to read pallet tags, signs, product labels, product information, and department documentation; hear and communicate with customers and team members; and recognize forklift beepers and other audible warnings. Employees must be able to safely use a manual pallet jack and spot for forklift operations after required training.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Three Bears Alaska, Inc. is an Equal Opportunity Employer. Qualified applicants and employees will receive consideration without regard to protected status under applicable law. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

This job description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.