FLEET MANAGER

Fleet Operations Manager

Lead fleet operations, ensuring vehicles and equipment are safe, reliable, and available to meet operational needs. Manage vehicle lifecycle activities, including acquisition, commissioning, maintenance, and replacement. Direct fleet maintenance, parts inventory management, and welding services.

Drive performance and efficiency by developing and monitoring key performance indicators to improve shop efficiency, resource utilization, and cost effectiveness. Identify opportunities for process improvement and implement innovative solutions. Evaluate and implement new technologies to enhance fleet operations.

Manage people and resources by providing leadership and supervision to Fleet Department staff, including hiring, training, performance management, and development. Build a strong team culture focused on safety, accountability, and continuous improvement. Lead workforce planning and succession efforts.

Oversee financial and contract management by developing and managing departmental budgets, capital plans, and operational expenditures. Monitor contractor performance and ensure compliance with contractual and financial requirements. Review, negotiate, and manage vendor contracts.

Ensure safety and compliance by enforcing safety standards and ensuring compliance with OSHA, EPA, NFPA, and other regulatory requirements. Lead safety and training programs to maintain a safe and compliant work environment.

Collaborate and communicate by partnering with internal departments to understand fleet needs and deliver exceptional service. Respond to customer concerns and provide timely, effective solutions. Prepare and present operational reports, metrics, and recommendations to leadership.

What you bring: Education & experience. One of the following is required: Bachelor's degree in Business Management, Engineering, Accounting, or a related field, plus at least 5 years of progressive experience managing complex operations and at least 3 years of supervisory/management experience. OR Associate degree or technical certification in automotive/mechanical technology (or related field), plus at least 9 years of relevant progressive experience, including supervisory responsibilities.

Certifications: Certified Automotive Fleet Manager (CAFM) or Certified Public Fleet Professional (CPFP) preferred or required based on experience level.

Key skills and expertise: Strong knowledge of fleet maintenance, automotive repair, and equipment management. Experience with budgeting, procurement, and contract management. Ability to analyze performance data and implement strategic improvements. Proven leadership and team management skills. Excellent communication and interpersonal abilities. Strong organizational and problem-solving skills.

Work environment: Exposure to shop and field environments, including noise, dust, fumes, and equipment operation. Occasional extended hours and on-call availability may be required.

Requirements: Valid North Carolina Driver's License.

Why join PWC? At PWC, you'll be part of a mission-driven organization that powers essential services for the Fayetteville community. We are committed to safety and excellence in everything we do, innovation and continuous improvement, and investing in our people and supporting professional growth.