Clinical Manager

Clinical Operations ManagerCoordinates and directs the clinical, operational, and program activities on a day-to-day basis to ensure delivery of quality patient care; responsible for all appropriate documentation and reporting requirements. Managing staff and clinic personnel in FQHC and EHR PMS Environment. This position requires to travel to different St John's Community Health clinics in the Los Angeles area.Benefits:Free Medical, Dental & Vision13 Paid Holidays + PTO403 (B) retirement matchLife Insurance, EAPFlexible Spending AccountSuccession plans & growth withinRequired Skills and QualificationsClinic Scope & Qualifications: (*Must possess 3 out of 4 below)Clinic Scope/Services: School-Based and/or Primary Care ServicesClinic Capacity: 16 Medical Exam RoomsClinic Volume: 380-500 patient visits per weekManagerial Experience: Minimum of two years related experience or equivalent in managing staff.Education:High School DiplomaB.A. / B.S. (Preferred) in health care administration or other health-related field or equivalentOther Experience:Able to work collaboratively with multiple health professionals in a busy and complex environment using tact, diplomacy, and discipline.Bilingual English/Spanish (Preferred)Proficient in Microsoft Office and Excel (familiarity with medical terminology).Licensure/Certification:Must possess current CPR certification.Employees are responsible for maintaining individual certifications as required by job function or by law and provide verification and recertification when requested by management.Duties and ResponsibilitiesManages clinical operations, including but not limited to staffing schedules and patient flow.Prepares and manages all documentation and reporting requirements, including but not limited to QA reports, performance evaluations, time sheets, and budget variance reports.Ensures effective staff utilization to meet staffing and workload requirements and support the delivery of quality patient care and services within budgetary guidelines.Attend manager meetings and training.Develops staffing plans; works with human resources staff to recruit and hire staff; coordinates comprehensive orientation of new staff.Establishes accountabilities and performance goals and provides staff counseling, coaching, feedback, recognition, training, and development.Assists with the development and management of the operating budget; maintains fiscal control of assigned hospital cost center.Plans, coordinates, directs, and provides patient care orientation and ongoing training to staff.Encourage employees to improve skills and abilities and stay abreast of current technologies/practices.Exhibits a high degree of courtesy, tact, and poise when interacting with patients, families, and other healthcare professionals.Adjusts to fluctuating peaks in patient flow, acuity, and other operational demands while maintaining quality.Interprets regulations and/or policies for employees. Our mission is to eliminate health disparities and foster community well-being by providing and promoting the highest quality care in South Los Angeles.Coordinate multiple tasks and organize clinic objectives.Understand and respond to a diverse population.Ability to manage priorities and workflow in a changing environment.Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasmCash management; Supervise all payment plan options, checking donations, and cash control established by Finance/AccountingAcute attention to detailAbility to work independently and as a member of various teams and committeesStrong interpersonal skills.Assist with implementation of PMS and Electronic Health Record (EHR)Ability to understand and adhere to established policies, procedures, and protocols.Demonstrated proficiency in supervising and motivating subordinatesCommitment to excellence and high standardsExcellent written and oral communication skillsStrong organizational, problem-solving, and analytical skillsGood judgment with the ability to make timely and sound decisionsCreative, flexible, and innovative team playerDemonstrated competence in reacting to and handling emergencies.Performs other duties as assigned by the manager.Duties as assigned.Training new managers.St. John's Community Health is an Equal Employment Opportunity Employer