Customer Service Representative

Lingo Staffing is Hiring – Customer Service Representative Responsible for delivering exceptional customer support across multiple communication channels while assisting with training coordination, marketing initiatives, online community management, and CRM administration. The ideal candidate is organized, tech-savvy, proactive, and committed to providing a best-in-class customer experience. Pay & Schedule: $17.00 - $18.00 per hour (Based on Experience) 1st Shift Schedule and days may vary Job Responsibilities & Requirements: Respond to customer inquiries via email, text, chat, and social media platforms 2–4 years of experience in customer service, marketing support, operations, or a related field Strong written communication skills with a professional and customer-friendly approach Excellent organizational skills and attention to detail Ability to manage multiple priorities and meet deadlines Comfortable working with CRM systems, email marketing tools, and e-commerce platforms Strong technical aptitude with the ability to troubleshoot basic system issues Proactive, solution-oriented mindset Exceptional customer service and problem-solving skills Experience with Shopify, GoHighLevel, Kajabi, Skool, or similar platforms Experience supporting online training programs, memberships, or communities Troubleshoot customer issues and provide timely, professional resolutions Manage product restock notifications and customer follow-up communications Support training communications, reminders, scheduling, and logistics Manage and moderate online communities and member platforms Approve new members, answer questions, and maintain community engagement Update announcements, shared resources, and training materials Assist with email and SMS marketing campaigns, promotions, and events Maintain contact lists, automation workflows, and scheduling systems Support landing page updates, blog content, and basic SEO initiatives Assist with online review monitoring and inventory updates Maintain CRM systems and troubleshooting issues such as duplicates and lead routing Help create FAQs, internal documentation, and customer resources