Clinical Lab Assistant - Day Shift

SHIFT: Day (United States of America) Seeking Breakthrough Makers Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation. At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career. CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means. A Brief Overview Under the general supervision of the lab leadership: process laboratory specimens, data entry, and specimen transport as ordered by the respective clinicians. Must exhibit the ability to work independently and provide customer service using CHOP ICARE values and Service Standards. Schedule Monday - Friday, 9:00am - 5:30pm This team does share weekend and holiday coverage on a rotating basis What you will do Central Lab Services - Specimen Processing Assess specimen requirements and specimen integrity Triage, accession, process, and deliver specimens following established procedures Perform waived testing Prepare and distribute specialized collection containers Exhaust all options problem-solving to avoid re-collection when possible Store specimens according to laboratory-specific storage directives as needed Customer Service Face-to-face Guided by CHOP ICARE Values and Service Standards Interfacing with patients, laboratory staff, medical staff, medical courier, and vendors Provide a patient-centric collaborative experience Diffuse anger or frustration, aim to provide solutions Answer questions and provide support Proper phone etiquette following established procedures Ensure a warm tone of voice Diffuse anger or frustration, aim to provide solutions Call critical lab values to clinician Equipment maintenance Maintain and clean medical laboratory equipment (e.g. centrifuges, vortex, refrigerator, freezers, glassware) Inventory Blood product inventory ordering Restocking supplies Assists in monitoring of inventory control Limited messenger service as required Promptly delivers specimens or paperwork throughout the health care campus as required. Promptly activates and executes the pneumatic tube downtime procedures as required Is knowledgeable in the use of resources to identify transport temperatures for all specimens and ensure stability Scheduling Must be flexible in scheduling and cooperation in performing all assigned tasks Responsible for working rotating on-call, weekends, and holidays when required Performs other duties as assigned by the Lab leadership team Education Qualifications High School Diploma / GED Required Experience Qualifications Scientific Laboratory Preferred Skills and Abilities Knowledge: basic biology, basic chemistry, English language, customer service, public safety and security (Required proficiency) Technology skills: electronic mail, Microsoft Office applications, typing, internet software, Microsoft Windows (Required proficiency) Other skills: active listening, reading comprehension, critical thinking, speaking, complex problem solving, monitoring, time management, writing, active learning, coordination, judgment and decision making, service orientation, social perceptiveness. (Required proficiency) Abilities: oral expression, near vision, manual dexterity, perceptual speed, information ordering, problem sensitivity, oral comprehension, finger dexterity, written comprehension, arm-hand steadiness, deductive reasoning, selective attention, speech clarity, speech recognition, visual color discrimination, writing expression, number facility (Required proficiency) Licenses and Certifications Medical Laboratory Technician (MLT) - American Society for Clinical Pathology (ASCP) - upon hire - Preferred or To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more. EEO / VEVRAA Federal Contractor | Tobacco Statement SALARY RANGE: $21.05 - $26.35 Hourly Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly. ------------------- At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits. Children's Hospital of Philadelphia (CHOP) is the nation's first hospital devoted exclusively to the care of children. Since our start in 1855, CHOP has been the birthplace for countless breakthroughs and dramatic firsts in pediatric medicine. Built on a foundation of delivering safe, high-quality, family-centered care, the Hospital has fostered medical discoveries and innovations that have improved pediatric healthcare and saved countless children’s lives. Today, families facing complex conditions come to CHOP from all over the world, and our compassionate care and innovation has repeatedly earned us a spot on the U.S. News & World Report's Honor Roll of the nation's best children's hospitals.