Clinical Program Director - Mental Health Services

Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.


Department: Mental Health Community Services

Reports To: IBGLE Integrated Team Director

Job Summary:

The Clinical Program Director provides direct oversight of the day to day administration operations, program development, and clinical treatment services of an Intensive Behavioral Group Living Environment (IBGLE). The Clinical Program Director contributes to Bay Cove's mission by ensuring an atmosphere in which Persons can build trusting relationships and engage meaningfully towards greater independence.


This is an exempt position.

Supervisory Responsibilities:

• Supervision of and oversight of all IBGLE staff including clinical and direct care staff.

Essential Functions of the Position:

• Engage, build relationships, and empower Persons residing in the IBGLE to actively engage in services by identifying personal goals, determining motivators, and supporting individuals to improve health and wellness, strengthen self-management of symptoms, and pursue their personal goals.
• Conduct and document clinical assessment, safety and treatment planning, and implementation of interventions designed to assist Persons residing at the IBGLE to assist them in build skills, achieve their goals, and move towards greater independence.
• Responsively adjust the frequency, duration, and types of supports in to suit Persons' changing needs, interests, and preferences.
• Actively collaborate with the IBGLE team and externally with Persons' extended treatment teams, identified and authorized natural supports, and Care Coordination Entities in order to best support each Person.
• Oversee the hiring, training, scheduling, supervision, evaluation, and progressive disciplinary action process of all program staff including training staff regarding the effective implementation of clinical interventions.
• Facilitate financial and budgetary procedures including petty cash and payroll.
• Maintain accurate programmatic documentation such as time sheets, fire drills, incident reports, transportation logs, daily logs, service notes, safety plans, and any other documentation assigned.
• Ensure proper maintenance of the physical site in compliance with all state, federal, DMH, and Bay Cove regulations and requirements and that agency and regulatory standards are met and maintained, including inter-agency QA audits, CARF, DMH licensing, and MAP reviews.
• Provide crisis assessment, prevention, and needed intervention during the work day and while on-call on nights and weekends as scheduled.
• Utilize recovery-oriented language and principles in all communication and interactions with Persons, colleagues, and collaterals.

Requirements for the Position:

• LICSW, LCSW, LMHC, or other behavioral health category which qualifies as a Licensed Practitioner of the Healing Arts required.
• At least three years of related experience.
• Training and experience in the provision of substance abuse treatment preferred.
• At least one year of supervisory and management experience.
• Strong commitment to the right of each Person with mental health challenges to live in community residences, to work in market jobs, and to have access to helpful, adequate, competent, and continuous support and services of their own choosing.
• Demonstrated professional communication and organizational skills.
• Demonstrated expertise in developing and writing assessments and treatment plans.
• Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.
• Department of Public Health certification in medication administration required within 3 months of hire.
• Flexibility to work evenings and weekends on an as needed basis.
• Ability to climb stairs and carry up to 40 pounds, as well as the physical capacity to assist people with mobility impairments as needed.
• Valid driver's license.
• Use of personal cell phone for work purposes.
• Bilingual candidates encouraged to apply.

Mission Traits:

• Utilizes a flexible and responsible work style that meets evolving needs of the agency.
• Works with integrity and respects the dignity and value of all individuals.
• Exhibits mission through job knowledge, pride in work role, and advocacy.
• Promotes diversity and inclusion of all individuals.
• Works in a collaborative, compassionate manner with stakeholder/ partners

Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.

Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.

Pay Range:


$71,400 - Master's, License-eligible Clinician
$73,400 - LCSW
$78,400 - LICSW / LMHC


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