Sleep Expert — In-Store Sales Pro

Sleep Expert – Responsibilities The Sleep Expert will elevate and enhance the customer's in‑store experience by serving as a trusted sleep authority and offering best‑in‑class products. Experts will execute Mattress Firm selling programs using digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that centers the customer. They will cultivate strong relationships, provide technical and product knowledge, and act as the subject matter expert. The role involves driving individual sales performance and KPIs while demonstrating company values and supporting company initiatives. Experts will maintain customer relationships during and after purchase, resolving customer issues, sending delivery reminders, and more. They will stay aware of competitors, advertisements, and services offered by competitors, and leverage social media to positively impact brand awareness and increase sales. Qualifications • Lift, push, or pull 50+ pounds. EEO Statement DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY. Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non‑discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. #J-18808-Ljbffr Mattress Firm Inc.