Benefits Analyst

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Benefits Analyst provides administrative and operational support for employee benefit programs, ensuring accurate benefits administration, timely issue resolution, regulatory compliance support, and a positive employee experience. This role supports health and welfare plans, retirement programs, annual open enrollment, benefits communications, HR data integrity, and wellness initiatives. The Benefits Analyst collaborates with employees, HR partners, benefits vendors, and internal stakeholders to improve service delivery and operational efficiency.

What You Will Do

• Administer and maintain employee benefit programs, including medical, dental, life and accidental death and dismemberment (AD&D) insurance, disability insurance, health savings accounts (HSAs), 401(k) plans, pension plans, and COBRA continuation coverage.
• Maintain employee benefits enrollment records, eligibility information, and coverage changes, ensuring data accuracy and timely processing.
• Support benefits-related onboarding and offboarding activities, including enrollment, qualifying life events, and coverage termination.
• Serve as a primary point of contact for employee benefits inquiries, providing guidance on plan provisions, eligibility, coverage, claims, and available resources.
• Investigate, escalate, and resolve benefits enrollment discrepancies, coverage concerns, and employee claims issues in coordination with benefits vendors and internal stakeholders.
• Support the development, implementation, and documentation of benefits programs, policies, procedures, and employee communications.
• Prepare and distribute benefits communications related to annual open enrollment, plan changes, wellness initiatives, and other benefits programs.
• Coordinate annual open enrollment activities, including employee communications, enrollment support, data validation, and issue resolution.
• Compile and validate benefits data for regulatory reporting, participant notifications, HR audits, and internal compliance reviews.
• Support the review and maintenance of benefits plan documentation, including Form 5500 filings and Summary Plan Descriptions (SPDs).
• Perform benefits data audits, identify discrepancies, and recommend process improvements to enhance data integrity and administrative efficiency.
• Coordinate the implementation and ongoing administration of employee wellness programs, including biometric screenings, flu vaccination programs, and other health and wellness initiatives, in collaboration with the Benefits team and third-party vendors.
• Collaborate with HR teams and other stakeholders to maintain alignment between benefits administration processes, HR systems, and organizational objectives.

What You Will Bring

• Three (3) years of professional experience in employee benefits administration with a bachelor's degree in Human Resources, Business Administration, or a related field; or seven (7) years of professional experience in benefits administration without a bachelor's degree.
• Working knowledge of employee benefits programs, eligibility administration, enrollment processes, and benefits-related HR operations.
• Working knowledge of employee benefits laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA), Consolidated Omnibus Budget Reconciliation Act (COBRA), Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Affordable Care Act (ACA/PPACA), Employee Retirement Income Security Act (ERISA), and applicable U.S. Department of Labor (DOL) and Internal Revenue Service (IRS) regulations.
• Experience supporting benefits compliance activities, documentation, reporting, and data audits.
• Experience using benefits administration systems or human resources information system (HRIS) platforms to maintain employee enrollment, eligibility, and benefits records.
• Proficiency in Microsoft Excel, including data validation, reporting, and reconciliation.
• Strong analytical, problem-solving, organizational, and prioritization skills, with attention to detail and data accuracy.
• Ability to handle confidential employee information with discretion and professionalism.
• Strong customer service, interpersonal, and written and verbal communication skills.
• Ability to resolve benefits inquiries, communicate complex information clearly, and manage competing priorities in a high-volume HR environment.
• Understanding of HRIS platforms and their relationship to employee benefits administration and business processes.
• Ability to learn new systems, tools, and business processes and identify opportunities for operational improvement.

What Will Set You Apart

• Experience handling Deferred Compensation Plans and 401k Plans
• Experience using Workday for benefits administration and employee data management.
• Experience coordinating benefits carrier and vendor file feeds, identifying discrepancies, and resolving data integration issues.
• Experience supporting benefits process automation, workflow improvements, or HRIS enhancements.
• Experience administering employee wellness programs and coordinating third-party wellness vendors.

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Base Salary Range

$65,600.00 - $92,675.00

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer • Drug-free workplace

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

Job Posting End Date at 12:01 am on:

11-14-2026

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