Client Service Specialist - Home Care and Staffing Coordinator

NurseCore

Client Service Specialist Home Care and Staffing Coordinator

NurseCore is seeking a Client Service Specialist - Staffing Coordinator for our Rochester home care and healthcare staffing office. As a national leader in home care and healthcare staffing services, we offer competitive compensation and the chance to build a rewarding and fulfilling career. If you're motivated, enthusiastic and have experience in healthcare, you won't want to miss this opportunity! Join us at the heart of healthcare, apply today!

Responsibilities:

Receives and coordinates home care and staffing referrals, to include appropriate authorization
Assigns qualified personnel competent to work cases, including rescheduling cancellations
Supports Branch recruitment efforts to include hiring adequate field staff to cover existing and growing census
Ensures compliance with licensure and credentialing requirements
Counsels field employees involving violation of non-clinical matters
Initiates complaint and service failure reporting and investigation, including appropriate and ongoing resolution
Exemplifies awesome company standards

Qualifications:

At least one year of training or experience in a service-related industry
At least one year of experience in home care and / or healthcare staffing with commercial insurance and private pay experience preferred.
Experience should emphasize problem solving skills in a patient care setting.

College Degree strongly preferred.
High School graduate with an associate degree in a related field required

Apply

Vacancy posted 14 hours ago

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