Client Service Specialist - Home Care and Staffing Coordinator

Client Service Specialist Home Care and Staffing Coordinator

NurseCore is seeking a Client Service Specialist - Staffing Coordinator for our Rochester home care and healthcare staffing office. As a national leader in home care and healthcare staffing services, we offer competitive compensation and the chance to build a rewarding and fulfilling career. If you're motivated, enthusiastic and have experience in healthcare, you won't want to miss this opportunity! Join us at the heart of healthcare, apply today!

Responsibilities:

• Receives and coordinates home care and staffing referrals, to include appropriate authorization
• Assigns qualified personnel competent to work cases, including rescheduling cancellations
• Supports Branch recruitment efforts to include hiring adequate field staff to cover existing and growing census
• Ensures compliance with licensure and credentialing requirements
• Counsels field employees involving violation of non-clinical matters
• Initiates complaint and service failure reporting and investigation, including appropriate and ongoing resolution
• Exemplifies awesome company standards

Qualifications:

• At least one year of training or experience in a service-related industry
• At least one year of experience in home care and / or healthcare staffing with commercial insurance and private pay experience preferred.
• Experience should emphasize problem solving skills in a patient care setting.

• College Degree strongly preferred.
• High School graduate with an associate degree in a related field required