M365 Enterprise Solutions Engineer
VDart Inc
Job title: M365 Enterprise Solutions Engineer
Location: Hybrid (3 days onsite) New York, NY / Detroit, MI / Houston, TX / Tampa, FL / Chicago, IL / Dallas, TX
Duration: Open-ended Contract
Start Date: ASAP
Overview:
Seeking a hands-on M365 Engineer to support a global Microsoft 365 environment (14,000+ users across 20+ countries). This role will focus on L3 support, M365 administration, governance, documentation, and project delivery.
Key Responsibilities:
- Resolve and troubleshoot M365 L3 support tickets
- Manage escalations from L1/L2 teams
- Create SOPs, KB articles, and technical documentation
- Support M365 governance initiatives across SharePoint, Teams, Power Platform, Copilot, Purview, and AvePoint
- Monitor Microsoft Message Center, Service Health, licensing, and tenant administration activities
- Support strategic M365 projects and platform enhancements
Required Experience:
- M365 administration (SharePoint, Teams, OneDrive, Exchange, Power Platform)
- Power Apps, Power Automate, Copilot Studio, DLP policies
- AvePoint Cloud Governance
- Microsoft Purview (DLP, Sensitivity Labels, Retention Policies)
- Entra ID / Azure AD
- ServiceNow ticketing and documentation
- Strong troubleshooting, documentation, and communication skills
Nice to Have:
- Experience supporting large enterprise environments (10K+ users)
- Multi-geo M365 tenant experience
Vacancy posted 2 days ago
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