Shift Leader

Shift Leader

Join the growing MIXT family! We're seeking passionate Shift Leads to join our growing team! If you love connecting over delicious food, delivering standout guest experiences, and thriving in a fast-paced restaurant environment, you'll fit right into our food-loving, people-first culture.

As a Shift Lead, you'll play a crucial role in delivering exceptional guest experiences, ensuring smooth business operations, and supporting the General Manager. You'll be responsible for leading your team, maintaining service and quality standards, and fostering a fun and safe work environment. Shift Leads also step in to perform other team member duties as needed.

Here's what we offer:

• Competitive pay: $19.50-23.50/hour, plus $3/hour in historically average tips
• PPO health insurance + Dental/Vision insurance
• Paid sick leave
• 401 (k) with company match
• Pre-tax spending accounts for health care, family care, and commuting
• Free, fresh, and healthy meals during your shift
• A discounted pair of high-quality non-slip shoes
• A Great Place to Work™ certification
• Opportunities for career growth and advancement
• Certified B Corp, we're part of a global community of businesses that meet high standards of social and environmental impact

What we're looking for:

• 1+ years of supervisory experience, preferably in the food service industry
• Strong written and verbal communication skills
• Team players with a calm and professional demeanor
• Excellent time management, organizational skills, and attention to detail
• Ability to multitask in a fast-paced environment
• Strong leadership skills, with a focus on coaching and leading by example
• Willingness to learn and embody our culture and values
• Ability to perform physical tasks such as lifting up to 25 lbs, repetitive reaching, bending, and twisting
• Ability to stand and walk for up to 8 hours per day, with intermittent breaks

Your Day-to-Day:

• Maintain an enthusiastic, positive attitude while assisting customers and resolving issues
• De-escalate and manage conflicts effectively
• Provide ongoing coaching and performance management for the team
• Ensure all employees are following the proper timekeeping practices
• Ensure execution of proper cash handling procedures
• Complete daily cash deposits and record-keeping
• Oversee store cleanliness, organization, and end-of-day tasks
• Work with the team and the Safety Ambassador to provide a safe environment for our staff and our guests
• Communicate and direct the team on food production for the day
• Ensure team members are following the MIXT recipe and production standards and procedures, as well as adhering to state and local health codes
• Assist the General Manager and MIT/AGM with inventory management
• Any additional duties needed and/or assigned by your Manager

At MIXT, we're driven by three core values: people, impact, and taste. As a certified B-Corp, we hold ourselves to high standards of social and environmental responsibility through sustainable sourcing, composting, and green building practices. To ensure every bite is craveable, we source by the seasons, partner with local growers, and prepare our ingredients in-house, from scratch, every day. And because we believe great food starts with a great team, we provide our team members with exceptional benefits and clear growth opportunities.

Not sure if you meet all the requirements? Apply anyway! Studies show that women and people of color are less likely to apply when they don't meet every requirement. At MIXT and Split, we're committed to fostering a diverse and inclusive environment, and you may be just what we're looking for—whether for this role or another!

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business.