Annuity Premier Care Consultant

Location: Hybrid Annuity Premier Care Consultant The Annuity Premier Care Consultant will coordinate agent onboarding, commissions, new business, suitability, post‑issue and claims at Revol One. You will be responsible for cross‑functional duties across all service areas, enabling an end‑to‑end completion of processes and creating an exceptional experience for Agents and clients. The role will require collaboration among team members in a small team environment, where every individual will be critical to the team’s overall success. Building relationships with our agents/producers will be crucial to differentiate Revol One as a preferred partner. The Customer Care team will be the foundation to creating this partnership and exemplifying Revol One as a company that completes work end‑to‑end quickly, does what we say we’ll do, creates a positive and friendly experience for all our customers, and resolves any problems that occur along the way. Major Duties & Responsibilities Answer calls, emails, and chats from Agents and clients, responding to inquiries and requests accordingly. Holistic ownership of a superb agent experience using soft skills and a positive attitude. Become an expert in our best‑in‑class technology platforms to provide an unprecedented technology experience to our customers, showcasing our capabilities. Participate in design, testing, and evolution of our technology. Process transactions in a timely manner, ensuring operational excellence. Use sound judgement in decision‑making, resulting in positive customer experience and mitigating risk to Revol One and our clients. Exercise compliance‑centric awareness to safely do right by our customers. Adhere to productivity and efficiency metrics and goals. Any other duties assigned. Skills, Experience & Qualifications Advanced knowledge in annuity operations and the insurance industry. Strong orientation to teamwork and partnering, internally and externally. Ability to manage/execute multiple tasks/workstreams simultaneously, work under pressure, remain focused in a fast‑paced start‑up environment. Ability to grasp complex concepts and apply them. Experience with delivering high‑quality outputs and customer experiences. Ability to thrive in an environment of autonomy, ambiguity, and minimal bureaucracy or “red tape.” Sound judgment, financial acumen, high attention to detail. Innovative thinking, strong people skills, relationship building. Excellent communication & presentation skills. High energy individual that takes initiative - has ability to work independently and handle ambiguity. Revol One Financial® is the marketing name for Revol One Insurance Company. Revol One Insurance Company is responsible for its own financial and contractual obligations. Revol One Insurance Company is not authorized to conduct business in the state of New York. #J-18808-Ljbffr