Market Sales Director
IHG
Role Purpose
The Market Sales Director is a regionally based position whose primary goal is selling all IHG hotels within a given geographic market. They will act as an extension of the hotel sales team by booking Group meetings and Local Corporate Accounts at hotels within the defined market. They will prospect/identify/source new accounts in the local and regional market and work to secure room night business from those accounts in alignment with sales strategies, market strategies and IHG pricing strategies. They will also maintain a database of contacts for use in future sales efforts.
Key Accountabilities
Lead regional sales efforts for a portfolio of IHG hotels to perform sales prospecting efforts, develop qualified sales leads and convert rooms business. This will be measured through various performance metrics to include consumed room night production and annual revenue goals.
Develop regional account relationships with group meetings planners and regionally based corporate business accounts.
Maintains key accounts list, lead list and prospect files for the purpose of converting business into IHG branded hotels.
Manages various projects to streamline sales processes and efficiencies of the regional sales operations.
In a collaborative effort with other business units, IHG sales teams and Hotel sales teams, this position will assist in developing the initial operating plan for the regional sales organization.
Key Skills & Experiences
Education –
- Bachelor's or Master’s Degree in Hospitality, Marketing, Business, or a relevant field of work, or an equivalent combination of education and work-related experience preferred. Professional sales designations and/or certifications preferred.
Experience –
- 6-8 years progressive work-related experience in the hospitality (hotel) industry with at least 2 years in a multi-property sales role as well as demonstrated understanding of technical and business knowledge and understanding of multiple disciplines/processes related to the position.
Technical skills and Knowledge –
Possesses strong sales skills and follows a sales process, using prescribed methods and practices.
Understands and has experience in the local and regional markets.
Has the ability to identify and plan sales activities in key feeder cities.
Has extensive knowledge of the segments which are viable in the market.
Has a good reputation among the hotel, civic and client community. Is actively involved in industry related organizations.
Can develop compelling business case information to have hotel included in RFP solicitations, understands RFP negotiation and submittal process.
Able to develop and implement a strategic sales plan.
Ability to analyze STAR, Hotelligence, Market Vision data to make strategic decisions.
Regional/national sales experience preferred.
Computer knowledge, especially with web-based applications, proprietary revenue management systems.
Good background in yield management, sales strategy, market analysis.
Able to identify the difference between activity and productivity.
Self motivated, excellent time management and prioritization skills. Sets aggressive goals for self and strives to meet and exceed goals.
Strong written and verbal communication skills.
Outgoing, friendly and establishes rapport easily.
Prefer applicant who has thrived in a home-based business/virtual office setting. Must have or be able to establish a dedicated home office space with HSIA connectivity.
Balance work and personal life to optimize time during prime selling hours.
Has a passion for sales and working with clients. Able to complete administrative tasks within deadlines and with high degree of accuracy.
If you're interested, please apply with your resume in English
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Important information :
The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
If you require reasonable accommodation during the application process, please click here .
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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