Customer Service Manager

Jobtailor

Responsibilities Train Team Leads to build a high‑performing, positive team environment to provide top‑notch customer service. Manage the daily activities of various Customer Service departments. Evaluate team procedures and identify areas for improvement. Review performance reports and suggest ways to increase efficiency. Resolve escalated customer issues promptly. Requirements Bachelor’s degree. 3+ years of customer service management experience. Demonstrated ability to effectively coach and develop a high‑performing team. Soft Skills coaching team development customer service performance evaluation problem resolution efficiency improvement leadership team management communication interpersonal skills Certifications & Qualifications Bachelor's degree #J-18808-Ljbffr

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