Application Engineer

Job Req ID: 30113About Supermicro:Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.Job Summary:Supermicro is looking for talented and passionate Application Engineer who has in-depth knowledge in computer / server architecture. You will be responsible in validating/troubleshooting the cutting-edge server systems and working with Product Manager to provide the best customer support. The ideal candidate must have strong technical background in computer/server product as well as excellent documentation and communication skills -- ability to interface with cross-functional teams in professional manner.Essential Duties and Responsibilities:Includes the following essential duties and responsibilities (other duties may also be assigned):• Work closely with Production, Service, Purchaser, Product Manager to validate and debug server systems.• Identify technical issues and collaborate with both internal teams and external partners to resolve issues.• Proactively follow up the current backlogs for validation and escalate the road blockers as needed.• Continuously process and documentation improvement for efficiency and accuracy• Continuously learn and create technical documents for validating and troubleshooting newer GPU systems.Qualifications:• Bachelor's degree in Computer Engineering or Electrical Engineering is preferred• 2+ years of working experience in computer systems and/or servers• Strong organizational and interpersonal skills• Highly analytical, creative, detail oriented, organized, a good team player• Familiar with Windows/Linux command-line interface (CLI)• Excellent knowledge of Server / Workstation products• Strong communication skill in both verbal and writtenSalary Range $90,000 - $110,000The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.EEO StatementSupermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.