Behavioral Health Case Manager 7p to 7a

Select how often (in days) to receive an alert: At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. Join us and discover how we can advance health together. About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, consistently ranked among the best in the United States. The largest of the four Duke Health hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Job Overview Manage a designated caseload to coordinate and complete timely assessment, planning, implementation and evaluation of discharge plans and care transitions across the continuum of care. Ensure optimum utilization of the patient’s and the Health System’s resources within CMS and other external review agencies requirements. Duties and Responsibilities Monitor daily census and assignment to assure all patients are assessed for case management needs, including care coordination/transition and discharge planning, consultations, advocacy, education. Maintain effective communication with health care team members regarding assessment findings, discharge planning needs and provider orders needed to arrange Homecare, Durable Medical Equipment, Transportation, Skilled Nursing or Acute Rehab Facility placement, Substance Abuse Treatment and outpatient follow-up. Maintain working knowledge of specific benefits and reimbursement guidelines, the discharge planning process and applicable federal, state and local regulations. Provide education and guidance on these topics to providers, patients and families as needed. Work with Utilization Management partners to provide information and feedback that will enhance negotiations and denial prevention with payers. Maintain timely documentation of assessment findings, discharge arrangements and actions taken according to departmental guidelines; prepare reports and maintain records as requested and/or required. Inpatient Job Responsibilities/Activities Complete initial assessment within 72 hours to identify psychosocial strengths, weaknesses, community living supports present and needed. Contact patient primary support systems to gather information regarding dynamics and needs of the support system. Conduct support system/family therapy to allow patient/support to practice skills needed to support community living and/or assist in development of functional patterns of interactions. Conduct group sessions for patients focused on skill building/interactional skills. Assist patient in development of a safety plan to promote positive coping while living in community setting. Facilitate discharge planning for patients, involving support systems when possible, to provide a level of intervention that creates an environment for crisis contacts and safe community living. Interface with team to determine multidisciplinary assessment of discharge planning needs and provide information regarding support system/family function. Update Interqual. Other duties as assigned. Minimum Qualifications Education Master’s degree in social work from an accredited school of social work. Experience 3 years of relevant experience. Degrees, Licensure, and/or Certification Current licensure as a licensed clinical social worker (LCSW) by the NC Social Work Certification and Licensure Board. Consult/liaison should also be a Notary. Knowledge, Skills, and Abilities Ability to work effectively in a self-directed role. Ability to multi‑task, capable of daily problem‑solving complex issues, excellent written and verbal skills. Basic computer skills necessary. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Essential Physical Job Functions Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Nearest Major Market: Durham Nearest Secondary Market: Raleigh Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo. #J-18808-Ljbffr Duke PF