Assistant General Manager (AGM) - Catering & Kitchen Operations

Leadership Opportunity in Charlotte, NCGrow Your Career. Travel. Lead Your Own Location One Day. Charlotte, NC (28208)If you're looking for more than just a job—if you want real growth, leadership development, and a path to running your own operation—this role is built for you.This is a hands-on leadership role where you will learn how to run a high-volume catering operation, lead a team, and drive results—with a clear path to becoming a General Manager.What's In It For YouClear path to General Manager and beyondQuarterly travel opportunities to gain experience across locationsOpportunity to run your own location as you growHands-on training in operations, financials, and leadershipHigh-impact role where your decisions matter dailyFast-paced, team-driven culture focused on growth and accountabilityWhat You'll Be DoingLearn to Run the BusinessPartner with the General Manager to achieve sales, labor, and cost goalsAssist in managing daily operations, inventory, and orderingLearn how to make decisions that drive profitabilityLead and Develop the TeamSupervise, coach, and hold team members accountableHelp build a strong, professional team cultureSupport hiring, onboarding, and ongoing trainingDeliver an Exceptional Customer ExperienceEnsure every order meets standards for quality, accuracy, and presentationSolve problems quickly and professionallyMaintain a clean, organized, and food-safe environmentGrow Through Travel & ExposureTravel periodically to support other locations and learn best practicesGain exposure to different teams and operationsBuild the experience needed to lead your own locationDrive Continuous ImprovementIdentify ways to improve efficiency, quality, and team performanceSupport operational improvements and systemsCareer PathAssistant General ManagerGeneral Manager (~$75K+ with higher bonus)Multi-Unit LeadershipThis role is a stepping stone into upper leadership based on performance.RequirementsExperience3–5 years of leadership experience in hospitality, foodservice, or similar environmentLeadershipAbility to lead, coach, and hold team members accountableStrong communication and interpersonal skillsOperationsUnderstanding of scheduling, labor control, and inventoryAbility to learn and apply financial performance metricsMindsetStrong work ethic and ability to perform in a fast-paced environmentProblem-solving and decision-making abilityDesire to grow into a General Manager roleFlexibilityWillingness to travel periodically (quarterly)Flexible schedule including mornings, nights, weekends, and holidaysPhysical RequirementsAbility to stand for extended periodsAbility to lift up to 50 lbsCertificationsServSafe Certification (or ability to obtain)