Medical Records Technician

Duties

Receive and screen incoming correspondence from patients, civilian providers, and other military treatment facilities.

Verify patient eligibility, determine proper patient classification, and register beneficiaries in the electronic record system.

Update patient demographics, insurance, and healthcare profile to ensure correct access to care, pharmacy, and appointments.

Serve as HIPAA compliance officer conducting audits, data quality checks, and coordinating HIPAA investigations with MEDDAC.

Review and respond to Release of Information (ROI) requests, ensuring compliance with HIPAA, Privacy Act, and FOIA.

Extract medical information and prepare correspondence for external requests including VA, Disability Determination, insurers, and legal entities.

Process and track paper and electronic medical records, including requests, retrieval, copying, and retirement of hard-copy records.

Perform audits of medical records for documentation accuracy, billing compliance, and participate in monthly DHA data quality reporting.

Review and correct patient profile data in electronic health systems, reporting data quality issues and trends at DQ meetings.