Customer Service Representative

Job Description

Job Description

E-Commerce Assistant & Customer Care Representative

High-End Motorsports | Roseville, CA located at Douglas & Sierra Collage

Lots of parking, low traffic area, easy in and out

Flexible Monday–Friday Hours | Full-Time & Part-Time Available

Looking for a Flexible Job Where You Can Do More Than Just Answer Phones?

Do you enjoy helping people, working with online shopping platforms, and keeping things organized? Would you love a casual, pet-friendly workplace with flexible weekday hours?

High-End Motorsports is looking for someone just like you!

We're searching for a dependable, friendly, and detail-oriented E-Commerce Assistant & Customer Care Representative to help manage our daily online business operations.

This isn't your typical customer service job! You'll enjoy a variety of responsibilities, from assisting customers and processing orders to managing online product listings and contributing creative ideas to our social media channels.

Best of all, automotive experience is NOT required! We're more interested in finding the right person with a great attitude, strong computer skills, and a willingness to learn.

What You'll Be Doing

• Customer Service: Answer incoming phone calls, emails, and text messages while providing friendly, professional assistance.
• Order Management: Process daily customer orders, answer order-related questions, and provide shipping and delivery updates.
• E-Commerce Listings: Create and maintain product listings on our website, eBay, and Amazon.
• Shipping & Receiving: Assist with light packaging, shipping, receiving, and order fulfillment.
• Social Media: Help bring fresh, creative ideas to our Instagram and Facebook pages.
• Daily Operations: Support the team with administrative tasks and help keep our day-to-day operations organized.

What Makes You a Great Fit?

We're looking for someone who brings reliability, initiative, and excellent customer service skills to work every day.

• Previous customer service or administrative experience preferred.
• Comfortable working with computers, email, and online systems.
• Strong written and verbal communication skills.
• Organized, detail-oriented, and able to manage multiple responsibilities.
• Ability to work independently without constant supervision.
• Friendly, patient, and professional when assisting customers.
• Willingness to learn new software and online platforms.
• Experience with Amazon, eBay, or other e-commerce platforms is a plus.
• Automotive parts or accessories knowledge is helpful but not required.

Why You'll Enjoy Working Here

Flexible Weekday Schedule

Work Monday through Friday with ideal core hours of 9:00 AM – 3:00 PM . Full-time and part-time schedules are available.

Casual, Pet-Friendly Office

Enjoy a relaxed, comfortable workplace without the rigid atmosphere of a traditional corporate office.

Variety in Your Workday

From customer communication to e-commerce and social media, you'll have opportunities to develop different skills and keep your work interesting.

Learn the E-Commerce Business

Gain hands-on experience with Amazon, eBay, online retail operations, product listings, and order fulfillment.

Your Ideas Are Welcome

We value team members who take initiative, offer suggestions, and enjoy finding better ways to get things done.

Ready for a Job That Fits Your Life?

If you're dependable, computer-savvy, enjoy helping customers, and want to work with a friendly team in a relaxed environment, we'd love to hear from you!

Apply today to join High-End Motorsports in Roseville, CA!

Bring your positive attitude, organizational skills, and willingness to learn. We'll provide the opportunity to put them to work.

\nCompany Description

Welcome to High-End Motorsports®! For over 20 years, our passion has been matching exceptional vehicles with superior parts and accessories. Drawing on decades of expertise in custom automotive products, we handpick every item in our catalog to ensure it enhances your vehicle and meets your highest expectations. We’ve poured that experience into creating your ultimate one-stop automotive destination.
We are dedicated to providing a shopping experience you'll enjoy as much as the drive itself, and we look forward to exceeding client expectations.

Company Description

Welcome to High-End Motorsports®! For over 20 years, our passion has been matching exceptional vehicles with superior parts and accessories. Drawing on decades of expertise in custom automotive products, we handpick every item in our catalog to ensure it enhances your vehicle and meets your highest expectations. We’ve poured that experience into creating your ultimate one-stop automotive destination.\r\nWe are dedicated to providing a shopping experience you'll enjoy as much as the drive itself, and we look forward to exceeding client expectations.