Direct Sales Advisor

Job Description

Job Description

A Smarter Career Choice

Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here.

We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team that works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice.

Position Summary 

IQ Fiber is seeking energetic, customer-focused Direct Sales Advisors to bring fast, reliable fiber-optic internet service to residential communities across the Jacksonville, FL area. This role serves as the local face of IQ Fiber in assigned fiberhoods — conducting door-to-door canvassing, participating in community events, and converting residents into IQ Fiber customers through honest, transparent, and consultative sales interactions. A company vehicle is provided for travel within assigned territories. 

This is a highly active, field-based individual contributor role that requires daily presence in the fiberhood. Success depends on self-motivation, resilience, and the ability to consistently meet or exceed defined sales quotas while delivering an outstanding customer experience.

 

Essential Duties and Responsibilities 

• Conduct daily door-to-door sales activities within assigned fiberhoods to promote IQ Fiber broadband services and establish IQ Fiber as the provider of choice. 

• Engage residents face-to-face to introduce IQ Fiber’s services, deliver the standard sales presentation, and generate new customer orders entered into internal systems. 

• Meet or exceed daily, weekly, and monthly sales quotas and market penetration goals. 

• Educate residents on the differences between IQ Fiber and competing providers to support informed purchase decisions. 

• Follow up with newly activated customers to confirm satisfaction and gather feedback for continuous improvement. 

• Participate in community events, fiberhood marketing initiatives, and promotional outreach to drive service awareness and grow the customer base. 

• Monitor the competitive landscape within assigned territory to identify risks, issues, and opportunities. 

• Represent IQ Fiber professionally and build trust and credibility within local communities. 

• Proactively follow up on leads and maintain a steady sales pipeline through consistent field activity. 

Required Qualifications 

• High school diploma or equivalent required; minimum age of 21. 

• Proven sales experience, preferably in outside sales, door-to-door, or fiberhood marketing; telecommunications experience strongly preferred. 

• Solid understanding of sales fundamentals and sales process management. 

• Valid driver’s license; must pass driver’s license, background, and drug screening checks. 

• Ability to travel locally within the assigned sales territory and operate a company vehicle safely for extended periods. 

• Ability to conduct door-to-door canvassing, which constitutes approximately 70–80% of work time, including extended periods outdoors in varying weather conditions. 

• Ability to work flexible hours, including evenings, weekends, and occasional holidays. 

• Ability to operate a personal computer and wireless equipment. 

• Ability to work independently and collaboratively with a team in a fast-paced, field-based environment. 

• Ability to demonstrate an energetic, friendly, professional, and customer-focused demeanor in every interaction. 

What Success Looks Like 

• Daily, weekly, and monthly sales quotas and fiberhood penetration goals are consistently met or exceeded. 

• Residents are confidently educated on IQ Fiber’s services, the standard sales presentation is delivered effectively, and qualified households are converted to new customer orders. 

• IQ Fiber is represented as a trusted local ambassador — professional, honest, and transparent in every community interaction. 

• A steady sales pipeline is maintained through consistent field activity, including door knocking, events, outbound calling, and timely lead follow-up. 

• Lasting community relationships are built, and customer feedback and competitive insights are proactively shared to improve results and the customer experience. 

Other Duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

Applicants must be currently authorized to work for any U.S. employer on a full-time basis. We do not sponsor, transfer, or support employment visa status or work authorization extensions for any position. 

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