Pay Station Attendant

Job Description

"Company Overview:


Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a "best in class" car wash company with a focus on improving the customer experience. Today, the company operates with 50+ locations throughout the southeast and Texas. The company has a projected growth to 100+ sites in 3 years! Caliber is dedicated to the communities they serve through superior customer service. If you are a solutions-oriented, proactive, service industry leader seeking an opportunity with a growing organization that cares about its people; we need to talk!"


Our Purpose:


Caliber exists to Improve People's Lives by providing career opportunities and professional growth to teammates and by providing exceptionally clean cars through outstanding customer experience.

Job Summary - Pay Station Attendant Job Description


Assist customers with their experience while providing a clean, safe, friendly and professional environment. Do you love working with customers? We're looking for dedicated people to join our team! If you are passionate about providing great customer service and don't mind working outside, apply below. We will get back to you as soon as we're hiring at your location.


Our Pay Station Attendant help customers through their car wash experience and answer any questions about the processes the customer may have. As the face of the company to the customer, a smile, and an outgoing personality is required!


General Accountabilities

• Greet customers warmly and provide assistance during their purchase decisions and throughout their store experience.
• Address customer inquiries, concerns, and complaints professionally and promptly.
• Provide detailed information on car wash services, memberships, and promotions.
• Educate customers about the benefits of various service options and upsell where appropriate.
• Achieve sales targets and contribute to the overall revenue goals of the car wash.
• Work collaboratively with team members to ensure high service standards and efficient operations.
• Contribute to a positive team environment and support colleagues in achieving common goals.
• Answers customer's questions concerning location, price, and Services.

• Other duties as assigned.

*The company reserves the right to add or change duties at any time.


Skills


Strong interpersonal and communication skills, with the ability to engage and build rapport with customers.

Proven ability to meet or exceed sales goals and drive customer satisfaction.

Excellent problem-solving skills and the ability to handle customer complaints with professionalism.

Detail-oriented with a strong commitment to providing exceptional service.

Ability to work flexible hours, including evenings, weekends, and holidays.

Able to stand for extended periods and work outdoors in various weather conditions, including rain, snow, and sun.

Basic computer skills and familiarity with point-of-sale systems.

Physical Requirements

• Must be able to lift at least 40 lbs.
• Must be able to be on your feet for the duration of your shift
• Must be able to withstand outside weather conditions
• Must be able to twist, bend, and lift as needed

Job Type: Full-time, Part-Time


Starting Pay: $15.00 per hour, plus bonuses and commission.


We offer competitive pay with benefits:

• Health Insurance

• Vision Insurance
• Dental Insurance
• Voluntary Life Insurance
• 401K
• Vacation Paid Time Off

The perfect candidate will meet Caliber standards and be available for work, to complete work properly, and complete work on time. The degree to which the employee exemplifies the Caliber Core Values: Consistent, Accountable a Leader, has Integrity, strives to Be the Best, Efficient, and Respectful.


Caliber Car Wash provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability or genetics. In addition to federal law requirements, Caliber Car Wash complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.