Business Operations Coordinator

Job Description: The Business Operations Coordinator works closely with a leadership team, department, or service line on business operations strategy and task management, coordination of local or system-wide strategic initiatives, and serves as a liaison with internal and external stakeholders. Primary responsibilities include tactical and operational support including project planning, coordination of resources, and performance tracking. Work Schedule Hybrid role – Position requires on-site presence at times during the week, with flexible scheduling (Two days remote, Three days in office) Core business hours: Monday–Friday, 8:00 a.m. – 5:00 p.m. Essential Functions Work is broad in scope and may involve system-level coordination with multiple markets or regions, facilities, sites, service lines, and departments. Caregiver understands the business strategy and works as a competent member of the team actively creating and supporting team goals and priorities, and developing procedures and processes to ensure successful execution of team strategy. Caregiver will assist team members with business case and business proposal development for simple to complex projects. Works in tandem with project sponsor, lead, and/or manager to ensure that requirements are being met on assigned projects and in determining impacts on existing processes. The Business Operations Coordinator will conduct analyses and help define efficient, cost-effective solutions that support business and functional requirements. The caregiver will document project deliverables, scope and content for assigned projects and assist in report preparation and deliverable completion. As needed, prepares presentations on findings to inform and suggests recommendations. The Business Operations Coordinator may supervise other administrative caregivers. Skills Operations Management Departmental Leadership Process Improvements Coordinating Resources Health Insurance Strategic Planning Customer Service Time Management Business Business Case Development Business Operations Required Qualifications Demonstrated project coordination experience managing complex, multi-scope projects Demonstrated advanced level experience with computer system applications including spreadsheet, word processing and database applications and demonstrated analytical, organizational and communication skills. Demonstrated experience supporting a leadership or department team Demonstrated excellent interpersonal skills with internal and external senior-level leaders Demonstrated proficient time management, ability to prioritize and flex work to align with business operational priorities Demonstrated ability to exercise sound judgement and professional behavior while acting decisively Demonstrated organizational and problem-solving skills with high attention to detail Demonstrated ability to work efficiently and effectively in an independent manner Demonstrated verbal and written communication skills including discernment, spelling, punctuation, and grammar Demonstrated experience managing remote and in-person meetings Preferred Qualifications Bachelor's degree. Degree must be obtained through an accredited institution, which will be verified. Experience working in a matrixed healthcare or health insurance setting Physical Requirements Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. Location: Employee Service Center Work City: Murray Work State: Utah Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $28.06 - $44.20 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice. Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery. Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment. To find out more about us, head to our career site here. Sign up for job alerts! Click ‘sign in’ at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details. Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact View phone number on click.appcast.io or email View email address on click.appcast.io. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match. Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor. All positions subject to close without notice. Thanks for your interest in continuing your career with our team!