Field Service Technician

GO2POWER Position Title Field Service Technician Classification Exempt (Professional) Full Time Yes Reports To Field Service Manager Position Overview We are seeking a highly motivated individual with proven presentation skills and demonstrated self‑motivation to perform as a Field Service Technician. The role requires traveling to sites where contractors have installed Central Inverter Systems to conduct initial commissioning of the system. The technician interfaces with Engineering, Customer Service, Operations personnel, and various levels of supervision and management. Travel may include overnight stays and can constitute up to 75% of the required time, including emergency and short‑notice travel requirements. Position Duties and Responsibilities Schedule dates with installing contractors to meet customer needs for start‑up, service, and training activity. Complete pre‑defined requirements for measurement of voltages and conduct visual and mechanical inspections for compliance with product specifications. Troubleshoot issues including cable connections, AC and DC circuits, printed circuit boards, and other similar functions and features of a Central Inverter System. Install any remaining parts or batteries not installed by EC/GC to complete inverter commissioning. Diagnose performance shortfalls, determine root cause, and implement corrective actions while onsite as problems manifest themselves. Provide feedback to Design and Electrical Engineering regarding observations and findings discovered during commissioning activities and offer suggestions for improvement. Provide remote technical support regarding installation, operation, and troubleshooting of Central Inverter Systems. Generate and file documentation related to job duties and responsibilities. Handle monthly expense filings, receipt retention and submission, calendar management, and timely and accurate processing of all required paperwork. Prepare replacement parts for shipment and process returned defective parts. Support the Inverter Testing Department and perform other duties as assigned. Talents and Qualifications (Required) 2‑year electrical degree or 5+ years of commercial electrical experience. Familiarity with PLC systems, AC & DC motors and drives. Strong knowledge of electrical schematics and control systems. Electrical applications (circuitry) or lighting experience. Ability to work with single‑phase and three‑phase units up to 480 VAC and with DC voltage. Working knowledge of basic battery operations. Working knowledge of common wiring practices. Familiarity with the National Electric Code (NEC). Familiarity with NFPA 70E and OSHA guidelines in the electrical industry. Proficiency with hand‑held measurement devices for AC/DC voltage and current. General knowledge of electronics and ability to replace defective PCB assemblies if necessary. Basic knowledge of Microsoft Office, particularly Excel and Word. The ability to lift and move large batteries (up to 120 lbs.) unassisted. Strong commitment to workplace safety. Experience working with vendors and contractors. Must be able to successfully complete a background screen to obtain access to client locations. Preferred Qualifications Experience in Central lighting inverter systems. OSHA 10 safety training. CPR & AED certification. Physical Demands Stationary position: must be able to remain stationary 50% of the time. Moving: occasional movement inside the office to access file cabinets, office machinery, etc. Communicating: ability to express information and ideas so others understand, and to exchange accurate information in these situations. Perceiving: observe details at close range (within a few feet of the observer). Physical capability: able to bend, squat, twist, climb stairs and lift; frequently required to walk, sit, stand, talk and hear. Regular use of hands and fingers; occasional required bending, stooping, crouching or kneeling. Use of computer software and equipment may require long periods of sitting and repetitive hand movements. Ability to occasionally lift and move objects up to 120 lbs. (assisted). Work in a standing position for up to 9 hours a day. Occasional use of pallet jack for movement of products. Frequent travel by plane, car and other modes of transportation is required. #J-18808-Ljbffr