Food Services Call Center Representative- Bayview/Part time

Requisition #:672797 Location:Johns Hopkins Bayview Medical Center, Baltimore, MD 21224 Category:Support Services (Services/Trades) Schedule:Rotating Shift Employment Type:Limited Tired of not advancing? We have tuition reimbursement. We also offer Paid Time Off - PTO! The Food Services Call Center Representative works under moderate supervision, performs a wide variety of clerical tasks. Responsible in ensuring quality service standards by modifying patient menus, updating unit cortexes, passing out trays and obtaining patient satisfaction surveys. Works as a team player to fulfill patient's needs in a timely, courteous and efficient manner. Principle Duties and Responsibilities of the Food Services Call Center Representative: Work is performed in a fast paced call center environment which requires a high degree of concentration, attention to detail and ability to multi-task. Work requires the skills to read and understand instructions, add and subtract numbers, and make comparisons between numbers and letters. Work requires the ability to understand and respond to simple written or verbal instructions, questions or requests for information. Work occasionally requires contact with patients and/or visitors, which involves courtesy. Work requires proofreading and/or reviewing documents. Requirements Work requires a high school diploma or GED and one year of customer service experience. Shift Rotating shift Weekend Work Required We have a robust benefits package which includes medical, dental, vision, 401K. For additional information please go to: #J-18808-Ljbffr Johns Hopkins Bayview Medical Center