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Tech Lead, End User Experience/Desktop Engineer (Chicago)

Part-time

Request Technology, LLC

Tech-Lead, End User Experience/Desktop Engineer

Rate: Open

Location: Chicago, IL

Hybrid: 3 days onsite, 2 days remote

Qualifications

  • 8+ years of experience in desktop engineering or end-user computing roles
  • Experience deploying applications across enterprise desktop workstations using modern tools
  • Experience supporting Windows desktop operating system environments
  • VDI (primary focus): VMware Horizon background strongly preferred; Citrix or other VDI experience is acceptable
  • Automation: PowerShell is required. Python scripting is a plus. Git preferred
  • Endpoint management and virtualization: Strong troubleshooting skills; Jack of many trades profile
  • Packaging: Application packaging knowledge is a plus (Omnissa/VMware Horizon framework preferred)
  • Desktop Application Troubleshooting
  • Experience operating in a DevOps culture. Terraform nice to have
  • Must have enterprise-level experience with change management, peer review, and approval processes
  • Experience supporting a minimum environment size of 750 endpoints

Responsibilities

  • Develop and implement engineering solutions for the desktop environment
  • Lead and manage technical projects from conception to completion
  • Packages application deployments for end-user environment using VMware AppStacks and similar technologies
  • Create technical specifications and architectural designs for complex solutions
  • Establish technical standards, best practices, and design patterns for the team
  • Preserves end user profile settings virtual desktop environments
  • Troubleshoots application installation, performance, and runtime issues within the desktop environments
  • Maintain and oversee Operating System base builds to include feature updates, software updates, and/or vulnerability remediation
  • Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment
Vacancy posted 4 hours ago
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