Executive Administrative Assistant

Job Description

Job Description

We’re seeking a detail-oriented, personable Administrative Assistant who can offer high-quality, dependable support to both our operations staff and sales team and help improve our efficiency. The Administrative Assistant will need to be ready to assist in the continued growth & development of our boutique firm’s portfolio of clients. Through our ongoing growth initiatives and strategic affiliate relationships, our firm has grown consistently over the 19+ years we've been in business. Unique concepts and original approaches to problems help us to differentiate ourselves from the competition.

Our operations staff and sales team need an infusion of talent to help drive our firm’s next phase of progress. We are seeking a highly motivated, self-disciplined individual with integrity to join our team. If you are a strong communicator who demonstrates professionalism and you are interested in applying your skills to facilitate Agile’s robust growth, we encourage you to apply today.

Applicants must have the ability to come into our Norcross office 5 days per week, but the hours are flexible, and we are willing to work with your schedule to develop a routine that works for you.

You’ll connect with new people, tackle tough problems, and raise the bar on an already excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and who can’t wait to get started!

Compensation and Benefits:

• Starting base pay of $22.50 per hour
• Health insurance for full-time
• Company 401(k) program, with employer matching for full-time
• Company profit-sharing program for full-time
• Paid vacation and holidays

Compensation:

$22.50 per hour

Responsibilities:

• Ensure customer account information is up-to-date
• Keep customer satisfaction levels high by providing accurate information, resolving issues, and being the first line of communication with clients
• Assist the CEO with managing inbound client emails and phone calls
• Assist operations staff by contacting clients and vendors via phone and email to request and receive required documentation and information that supports our sales tax projects
• Assist sales staff with the research of pre-qualified organizations to identify and/or confirm the correct individual within the organization to call, and screen potential clients by gathering information to be later used in reports
• Assist with posting and possibly creating social media posts on LinkedIn, X, etc.

Qualifications:

• Well organized
• Detail-oriented
• Relentless focus on customer service
• Proven track record of meeting deadlines and completing projects on time
• Great interpersonal skills
• Excellent written communication
• Proficient in basic computer software and can quickly learn to use new programs
• Associate's degree preferred, but not required to apply
• Experience with social media content creation is a plus, but not required

About Company

Agile’s Purpose:

We assist clients by aligning their tax and accounting systems with current sales & use tax laws. That enables them to either maximize the benefit of the exemptions for which they qualify or become and remain compliant with their ongoing sales & use tax collection, reporting, and filing obligations.

Agile’s Vision:

To establish & maintain a reputation with consumers for developing & delivering the most innovative, personalized, and comprehensive sales and use tax solutions to clients.