Sales Enablement Manager

Sales Enablement Manager

As Sales Enablement Manager, your primary responsibility is to provide quality, cost effective ISC2 Sales Learning and Development curriculum to your assigned region, including follow-up programming to improve the application of the learning back at the participant's office and participation in the planning of the course curriculum. You will also partner with sales leaders and ISC2 Learning and Development on initiatives that have an ISC2 Sales learning and development component, or impact.

Responsibilities include:

• Leading, coaching, and developing a team responsible for sales enablement, customer education, Salesforce training, and business process documentation.
• Developing the Sales Training and Education strategy which supports the delivery of ISC2 business and sales priorities and meets operational regional requirements, ensuring that the best commercial outcome is delivered from the resources available.
• Setting up, preparing for, and facilitating assigned sales courses from the sales course curriculum, ensuring that participants have an excellent quality learning experience and leave with an understanding of how to apply the program concepts within the context of ISC2.
• Ensuring all sales colleagues, both new and existing, are trained to the highest standards of ISC2 sales excellence.
• Contributing to the development of a detailed induction course for all new sales recruits with relevant supporting manuals including common sales processes such as forecasting, ensuring skills are maximized to drive sales and enhance revenue.
• Assisting Supervisors/Managers/Sales Support with the transition of new recruits onto the sales floor or field sales, and planning their ongoing development needs.
• Coaching sales managers on external and internal sales processes as they review the processes with their team members.
• Consulting with regional sales leaders and the corporate sales training team about special projects or external consulting needs where the sales Learning and Development team can support desired organizational changes and development. Providing best practice advice and programming consistent with our sales course offerings and leadership principles.
• Delivering classroom, e-learning, and blended training in the region.
• Delivering internal sales process methodologies training such as sales forecasting and CRM training, and delivering selected external professional sales process methodologies such as Miller Heiman Sales Training.
• Contributing to overall sales training curriculum design, that meets the strategic needs of ISC2, as well as a colleague curriculum that enhances selected interpersonal skills using courses that are complementary to our other offerings and that can be interspersed among the core leadership L&D programming.
• Interpreting sales skills assessments and reviewing the sales skills assessment results with individuals and their managers, and actively participating in follow up activities to demonstrate skills learned.
• Reviewing the effectiveness of the provision of sales training against ISC2 requirements, in terms of the appropriateness, quality and level of that provision. Suggesting revisions to existing sales courses, and designing presentations and short courses from scratch for project work and consulting with sales leaders on regional issues.
• Enabling knowledge sharing and cooperation between sales enablement and other internal teams and departments.
• Bridging gaps between sales and other departments to ensure alignment with marketing, product, and customer support.
• Facilitating communication within the sales enablement team and keeping stakeholders informed about initiatives.
• Completing train-the-trainer external sales training and successfully becoming certified to facilitate the courses ISC2 decides to present in-house.
• Performing miscellaneous duties, as assigned.

Behavioral competencies include:

• Resilience, proactive professional attitude, with an enthusiasm for knowledge sharing.
• Ability to create a good first impression on both colleagues and customers when attending customer meetings to observe sales skills.
• Ability to win the respect and trust of sales personnel.
• Excellent cultural awareness, and relationship skills to provide top level customer service to all colleagues and work with executives, leaders, and sales operations across the globe.
• Ability to develop team members through coaching, mentoring, delegation, and performance management.

Management responsibility includes:

• Establishing priorities, managing performance, allocating resources, and fostering a culture of continuous learning, operational excellence, and collaboration.
• Prioritizing team workload and resources to ensure timely delivery of training programs, documentation, and enablement initiatives.

Qualifications include:

• Strong WebEx skills (Training Center, Meeting Center).
• Proficiency with using Microsoft Office applications, namely PowerPoint.
• Excellent verbal and written skills in English; additional language skills are desirable.
• Excellent facilitation skills, both virtual and face-to-face, including the ability to engage highly educated and technical colleagues and facilitate their learning of leadership and communication topics.
• Good knowledge of business and sales leadership practices with an ability to apply this information in a classroom setting and on a consulting basis, utilizing strong consulting skills.
• An understanding of the basics and value of E-Learning.
• Good project management skills to ensure timely completion of committed projects and deliverables.
• Good instructional design knowledge to analyze programs for effectiveness and personally design short programs and presentations.
• Understanding of sales skills assessments, 360 assessments, and soft skills assessments to assist with the interpretation of the results of the assessments.
• Ability to easily multi-task and prioritize a variety of projects and responsibilities appropriately.
• Demonstrable application of the ISC2 values and competencies.

Education and work experience include:

• Bachelors Degree in relevant field, preferred. Will consider candidates with a high school diploma or equivalent with at least eleven (11) years of experience in sales enablement.
• 7+ years of sales enablement experience including 5+ years of leadership experience, with a proven track record of meeting sales targets.
• 3+ years as a dedicated Sales Trainer is desirable.
• Certification on sales methodologies and skills, a plus.
• Experience working with AI tools or a demonstrated willingness to learn.

Physical and mental demands include:

• Up to 50% travel required. Travel requirements are variable and may be required with short notice.
• Work extended hours when necessary.
• Ability to lift and move boxes of training materials that may weigh up to 30 pounds.
• Ability to work at an easel during facilitation of sales training workshops.
• Remain in a stationary position, often standing or sitting, for prolonged periods.
• Regular use of office equipment such as a computer/laptop and monitor computer screens.

Total rewards include:

• The pay range for this position is $112,504 - $133,084 /Yr.
• Final pay is based on several factors including but not limited to internal equity, market data, and the applicant's education, work experience, certifications, etc.
• Information regarding our comprehensive benefits package is available here.
• This position will be posted for a minimum of 5 calendar days. This is a current vacancy, and the employer intends to fill this position within approximately 30 days.

Equal Employment Opportunity Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.