Community Engagement Season Associate

Job Description

Job Description

Season Associate Term: Indiana Pacers Season (September 2026 - April 2027)

Anticipated Time Commitment: approximately 35-40 hours per week

Position Location: on-site in Indianapolis, IN

SUMMARY

Pacers Sports & Entertainment (PS&E) is seeking a highly motivated Community Engagement Seasonal Associate to support our Community Engagement team throughout the Indiana Pacers season. This role will help bring our community programs to life through event preparation and execution, game-night activations, donation fulfillment, youth and family engagement initiatives, and administrative support. The ideal candidate is organized, energetic, service-minded, and excited to make a meaningful impact across Indianapolis while gaining hands-on experience in the sports industry.

The Community Engagement Seasonal Associate will work approximately 35–40 hours per week, including most Pacers home games, community events, and select evening or weekend programs. Due to the nature of the NBA season and community calendar, candidates must be available to work a flexible schedule and be comfortable supporting both office-based preparation and in-person event execution.

ESSENTIAL DUTIES / RESPONSIBILITIES

• Support day-to-day Community Engagement operations, including program preparation, tracking, communication, inventory, and administrative tasks.
• Assist with planning and executing Pacers season community programs, including youth basketball initiatives, school visits, nonprofit partner events, health and wellness activations, volunteer projects, recognition moments, and special community nights.
• Help coordinate game-night community activations such as High Five Club, ticket donation experiences, community partner hosting, on-court presentations, and other fan-facing engagement moments.
• Manage key program logistics, including assembling event supplies, preparing giveaway items, organizing storage areas, packing materials, creating event documents, and supporting staff with run-of-show needs.
• Assist with merchandise donation requests from data entry through approval tracking, fulfillment, mailing, and shipping.
• Support the Pacers Pals and Fever Friends ticket programs, including tracking requests, coordinating recipients, preparing communication, and assisting with game-day logistics.
• Participate in and support basketball camps, clinics, youth engagement events, and community appearances as requested.
• Research community engagement best practices, nonprofit partner opportunities, and new ideas that strengthen Pacers programs and impact across Indianapolis.
• Report on program outcomes, collect relevant information, update tracking documents, and assist with recaps following events and initiatives.
• Attend Community Engagement meetings and other staff meetings as required, while contributing thoughtful ideas, observations, and suggestions.
• Collaborate with internal departments and external community partners to support successful program execution.
• Assist with additional duties, events, and special projects as assigned.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• Bachelor's or master's degree in Sports Management, Community Engagement, Nonprofit Management, Event Management, Communications, Marketing, or a related field, or current enrollment in such a program, required.
• Previous experience supporting events, volunteer programs, youth programming, community outreach, or nonprofit initiatives preferred.
• Comfortable engaging with children, families, nonprofit partners, fans, and community members in a professional and welcoming manner.
• Strong written and verbal communication skills, including the ability to speak in front of small or large groups.
• Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and complete detail-oriented work in a fast-paced environment.
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint; experience with Salesforce or similar tracking systems preferred.
• Coaching, basketball, or youth instruction experience preferred but not required.
• Availability to work a flexible schedule, including evenings, weekends, and most Pacers home games.
• Must be dependable, proactive, collaborative, and eager to represent Pacers Sports & Entertainment in the community.

PHYSICAL AND ENVIRONMENTAL DEMANDS

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, move heavy objects, use a computer, use a 10-key calculator, use a telephone, speak, hear, and write.

While performing the duties of this job, the noise level in the office work environment is usually moderate and the noise level in Gainbridge Fieldhouse / game environment is usually loud. The stress level may become high during certain times of the year.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, gender identity, marital status, disability status, protected veteran status, or any other characteristic protected by law.