Retail Cafe Manager / Full Time

Description Location: Easley, SC Join Our Team Are you passionate about hospitality, leadership, and creating meaningful experiences for others? We are seeking a dynamic Retail Café Manager to lead the operations of our vibrant café and coffeehouse concept within a premier retirement community. The Retail Café Manager will create a welcoming social gathering space for residents, family members, guests, and team members while fostering a culture of service excellence and compassionate care. About the Role The Retail Café Manager provides overall leadership and management of a fast-casual café, coffeehouse, and bakery operation. This position is responsible for ensuring superior customer service, maintaining high-quality food and beverage standards, driving financial performance, developing team members, and creating an inviting atmosphere that enhances the community lifestyle. Key Responsibilities Lead day-to-day café operations, ensuring exceptional service, quality, cleanliness, and safety standards. Train, schedule, coach, and develop café team members. Manage café budgets, labor costs, food costs, inventory, and cash handling procedures. Monitor financial performance and implement strategies to maximize revenue and profitability. Oversee ordering, inventory control, product merchandising, promotions, and menu mix. Manage and grow the café's takeout and to-go program. Foster a positive and engaging work environment focused on teamwork and hospitality. Deliver an outstanding café experience for residents, guests, family members, and team members. Partner with community departments to support special events, resident programs, and engagement initiatives. Ensure all food and beverage products meet established quality standards. Maintain compliance with all health department regulations, HACCP requirements, and sanitation guidelines. Complete and maintain required HACCP logs daily.Ensure the café kitchen and service areas remain clean, organized, and fully sanitized. Required Education & Experience Associate degree (or equivalent experience) in Hospitality, Foodservice Management, Business, or a related field. ServSafe Manager Certification required. Minimum of three (3) years of management experience in a café, coffeehouse, bakery-café, or retail foodservice environment. Preferred Qualifications Culinary Arts degree. Four (4) or more years of management experience in a café or retail foodservice operation. Advanced POS and technology skills. Strong organizational, planning, and time management skills. Why Join Us? Opportunity to lead a unique hospitality concept within a thriving retirement community. Meaningful work that positively impacts residents' daily lives. #J-18808-Ljbffr Presbyterian Communities of South Carolina