Guest Experience Representative (Remote)
$17 per hourStori
Los Angeles, CA
- Remote job
Join Okay Humans
We're Okay Humans, an in-person, talk therapy shop, from the Founders of Drybar and Squeeze. We're seeking a skillful and kind human to join our team and assist our guests in their therapy journey.
Our mission is to make going to therapy feel okay in every way because we believe humanity can heal when we prioritize emotional wellness. We are committed to ensuring your experience with us is positive, rewarding, and fulfilling.
A bit about us: Okay Humans was designed to make face-to-face talk therapy more accessible. With easy-to-search therapist bios, a revolutionary app-based booking and payment platform, an affordable monthly membership, and a warm and inviting modern environment, we know it's the best way for our guests to take care of their emotional wellness. Interested in joining this feel-good revolution? We'd love to chat!
Benefits & Perks
- 100% work from home
- Competitive pay & flexible schedules
- Comprehensive health benefits (health, dental, medical)
- Paid time off
- Retirement program
- Growth and leadership opportunities in management and training
- A revolutionary, feel-good culture
- Exclusive discounts at our sister brand
- Through our partnership with Story Pirates Changemakers, team members can participate in local events & workshops for kids in need
- $17/hour + benefits
About You
- You are experienced in resolving guest issues for high-volume B2C technology businesses. You are technically proficient, a self-starter, and adaptive to change.
- You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who interacts with you.
- Words that describe you include: customer service obsessed, creative, energetic, and detail-oriented. You have a hospitality orientation, are gracious and patient, warm in nature with strong communication skills.
- Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the therapy experience, for our guests - as well as for you and your future.
- You are passionate about all things health and wellness and wholeheartedly believe in the benefits of therapy for a balanced lifestyle.
- You can't help but grow and are constantly striving to be your best self, and you're excited to leap into a rewarding adventure with Okay Humans.
Your Responsibilities At Okay Humans
- Respond to guest inquiries via email, phone, and SMS
- Expert at all things app-related! Okay Humans's experience is digital end-to-end so you'll assist guests with downloading our app, setting up their account, booking sessions, becoming a member, completing their measurement surveys, and so much more
- Serve as the liaison that connects guest feedback with internal teams such as Marketing, Product, Shop Management, and Front of House Operations
- Employ a mastery of internal tools from payment portals to session scheduling
- Identify opportunities to improve the guest experience, internal processes, and tools
Please note, this is a remote / work-from-home opportunity
Experience Requirements
- 1+ years experience working in customer service at a high-volume B2C technology business
- Excellent people skills and a strong focus on customer service
- Strong written and oral communication skills
- Outstanding problem solving and troubleshooting skills
- Able self-starter with the ability to multitask in a dynamic startup environment
- Experience working with ZenDesk preferred
- Must be able to work weekends
- Must live in Los Angeles Metro area
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Representative (Remote) in Los Angeles, CA vacancy
- ...Guest Experience Representative Charlotte, North Carolina, United States About the Job We're looking for a Guest Experience Representative to deliver exceptional service to travelers. This remote role is ideal for detail-oriented individuals who love helping...Remote work
Travel With Me
Charlotte, NC3 days ago $17 per hour
...kind human to join our team and assist our guests in their therapy journey. Our mission... .... We are committed to ensuring your experience with us is positive, rewarding, and fulfilling... ..., and tools. Please note, this is a remote / work-from-home opportunity...Remote workLive inLocal areaWork from homeFlexible hoursWeekend workOkay Humans
Santa Monica, CA9 days ago$18 per hour
...calls and emails for vacation rentals. This remote position requires a motivated... ...skills. Responsibilities include assisting guests with bookings, providing exceptional service... ...school diploma and previous guest service experience. Applicants must reside in Washington...Remote workHourly payPart timeSeabrook
Pacific Beach, WA2 days ago$18 - $21 per hour
...Guest Experience Ambassador Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where players dodge... ...to autonomously manage inquiries while working in-office and remote. Responsibilities Respond promptly and professionally...Remote workWork at officeLocal areaFlexible hoursNight shiftLevel99 Entertainment
Charlestown, MA4 days ago$18 per hour
...company in the United States is seeking a Contact Center Service Agent to deliver top-tier service and enhance the guest experience. The role is fully remote, requiring strong customer-focused skills, consultative selling experience, and effective problem-solving...Remote workThe Travel Corporation
New York, NY4 days ago$25 - $26.5 per hour
...Hospitality Group focused on all aspects of guest and employee services, meeting and event... ...daily in-office presence with no remote work available. Job Responsibilities Greet... ...other departments to ensure a high-quality experience for all guests. Prepare and maintain the...Remote workWork at officeLocal areaFlexible hours$8 - $10 per hour
...A luxury vacation rental company is seeking a Guest Experience & Sales Support Specialist to assist with guest interactions and administrative workflows. This remote position requires strong communication skills and full scheduling flexibility, working closely with U.S...Remote workHourly payBetter Talent by Laveer & Co.
New York, NY2 days ago- ...Hospitality Group focused on all aspects of guest and employee services, meeting and event... ...team, dedicated to creating exceptional experiences for our members. Every detail is... ...Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below...Remote workWork at officeLocal areaFlexible hours
Broughton Group
New York, NY2 days ago - ...Deliver a high-quality, service-driven experience by supporting daily front-of-house operations... ...maintaining seamless service for all guests and stakeholders. Key Responsibilities... ...Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below...Remote workWork at officeLocal areaFlexible hours
$26 - $28 per hour
...Hospitality Group focused on all aspects of guest and employee services, meeting and event... ...team, dedicated to creating exceptional experiences for our members. Every detail is... ...Washington State, Maryland, or to be performed Remotely, click here ( or copy/paste the link...Remote workWork at officeLocal areaFlexible hours$15 per hour
.... Requirement : Prior customer service experience required. Pay Range : $15.00 per hour to... ...a hospitality environment by greeting guests, offering samples, touching tables, and... ...Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below...Remote workHourly payFull timePart timeLocal areaImmediate startFlexible hoursShift work$20 - $24 per hour
...Guest Experience Ambassador (Omnicom) Los Angeles Pay: $20-$24/hour Rapport is a specialized division of FLIK Hospitality Group focused... ...positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off...Remote workWork at officeLocal areaFlexible hours- Job Summary The Representative, Guest Experience Customer Service plays a key role in creating a welcoming and memorable experience for all Dallas Arboretum guests. This position provides high-quality customer support via phone call, assists with ticketing and general...Remote workSeasonal workWork at officeShift workAfternoon shift
- ...Guest Experience Representative Guest Experience Representatives are responsible for providing world class customer service and hospitality to all guests entering U.S. Bank Stadium. These individuals understand that they have the ability to impact each guest's experience...For contractorsWork at officeImmediate startWork from homeLong distance
TeamWork Online
Minneapolis, MN3 days ago - ...Anchor Point Management Group is seeking a Remote Reservation Center Guest Service Associate (GSA) to deliver exceptional service to guests of... ...the flexibility to work various shifts. Join us and help create a wonderful experience for our clients! #J-18808-Ljbffr...Remote workShift work
Anchor Point Management Group
Vancouver, WA4 days ago - ...Zocha Group is looking for talented hospitality professionals with restaurant experience to join our Guest Relations team in a remote role. You will assist guests via phone, text, and email, managing reservations for a range of top‑tier restaurants and hospitality venues...Remote workFlexible hoursAfternoon shift
ZOCHA GROUP LLC
New York, NY2 days ago - ...Guest Relations Representative Sentara Norfolk General Hospital is hiring a part-time Guest Relations... ...to ensure a smooth and comfortable experience for patients. Responsible for verifying... ...For positions that are available as remote work, Sentara Health employs...Remote workTemporary workPart timeShift workWeekend workAfternoon shiftWeekday work
Sentara Healthcare
Norfolk, VA5 days ago - ...About the job Virtual Customer Experience AssociateOur team are actually the only 100% alliance... ...the USA/Canada/UKComplete Advantages100% remote control workVersatile work schedule along... ...a complimentary trip for you and also a guest to the Bahamas, Cancun, Sin City, and...Remote workWorldwide
Recruit Monitor
Newark, NJ5 days ago - ...Robbins Brothers Guest Experience Representative At Robbins Brothers, we are experts at helping guests create once-in-a-lifetime moments. Our primary focus is on creating a seamless purchasing experience for our guests with the majesty of diamonds. We aspire to be our...Hourly payFull timeWork at officeShift workWeekend workDay shiftAfternoon shift
Robbins Brothers
Arlington, TX4 days ago - ...Guest Experience Team Member Location: Typhoon Texas Waterpark - Houston The Guest Experience Team is the heartbeat of park atmosphere, dedicated to bringing high-energy fun directly to our guests. As a member of the in-park Guest Experience team, you will be responsible...Weekend workAfternoon shift
Typhoon Texas Waterpark
Katy, TX2 days ago - ...Job Description Job Description About the Role: As a Guest Experience Representative at our retail store in Dallas, you will be responsible for ensuring that every customer has a positive and memorable experience. You will be the face of our brand, providing exceptional...Full timeFlexible hours
Robbins Brothers
Houston, TX16 days ago $16 per hour
...Guest Experience Representative Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift Essential Duties And Responsibilities Welcome guests, answer questions and provide information and support to guests Input,...Work at officeAll shiftsFlexible hoursShift workAfternoon shiftTreasure Island Resort & Casino
Welch, MN1 day ago- ...every team member is empowered to excel. We're looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we'd love to...Work at officeLocal areaImmediate startFlexible hoursShift workNight shiftAfternoon shift
Oxford Collection Hotels
Silverdale, WA5 days ago $14 per hour
...Guest Experience Representative The Guest Experience Representative is assigned to the Guest Experience Department and reports to the supervisor on duty for each event. Primary responsibilities at all locations will be to welcome guests to the event, review and validate...Hourly payPart timeFlexible hoursShift workNight shiftWeekend workTeamWork Online
Lexington, KY4 days ago$18.25 per hour
...Guest Experience Representative Guest Experience Representatives are responsible for providing world class customer service and hospitality to all guests at Nationals Park. Guest Experience Representatives are often the first members of our team to greet guests upon...Hourly payPart timeWork at officeLong distanceTeamWork Online
Washington DC5 days ago$15 per hour
...Job Type Part-time Description JOB SUMMARY: The Guest Experience Ticket Booth Representative serves as a key front-line ambassador for the Dallas Arboretum & Botanical Garden. This role is responsible for delivering exceptional customer service...Hourly payPart timeSeasonal workWork at officeFlexible hoursAfternoon shiftDallas Arboretum and Botanical Garden
Dallas, TX4 days ago- Guest Services Representative Job Code: PR5265Weekends - Saturday and Sunday, 8a - 8p ABOUT US We are welcoming... ..., we are improving the patient experience. As a UVA Health Northern VA &... ...to travel between campus buildings, remote facilities, and out of town as needed...Remote workWork at officeWeekend work
$20 - $24 per hour
...Job Description Job Description Position Title: Guest Experience Ambassador (Omnicom) Los Angeles Pay 5 Salary: $20-$24/hour... ...positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits...Remote workWork at officeLocal areaFlexible hours- ...Customer Experience Consultant Broad River Retail is an organization of integrity, diversity... ...make positive memories not only for our Guests, but also for their families, co-workers... ...Workplace environment: Remote role to include virtual training Onsite...Remote workWork at officeNight shift
BROAD RIVER RETAIL
Fort Mill, York County, SC2 days ago - ...Role Summary Were growing our remote team and seeking motivated, detail-oriented individuals to join us as Remote Guest Experience Specialist. In this home-based role, support clients by researching options, organizing personalized plans, and coordinating reservations...Remote workWork from homeFlexible hours
Hopesglobalgetaways
Syracuse, NY3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Representative (Remote). Be the first to apply!
Related searches
- merchandising stocking representative Los Angeles, CA
- cash application representative Los Angeles, CA
- safety representative Los Angeles, CA
- beverage representative Los Angeles, CA
- order management representative Los Angeles, CA
- box office representative Los Angeles, CA
- outreach representative Los Angeles, CA
- construction control representative Los Angeles, CA
- benefits representative Los Angeles, CA
- maintenance representative Los Angeles, CA