Front of House Team Member at Zest

Job Description

Job Description

Now Open in Jacksonville. Chefs Matthew and David Medure are taking their culinary skills to Mayo Clinic. Medure Brothers Culinary Concepts opened M Brothers at Mayo , a 220-seat, 7,000 square foot upscale-casual restaurant at the medical centers Southside campus on San Pablo Road. The restaurant includes full-service dining plus full-service bar, and coffee shop plus a grab-and-go area. The sit-down restaurant is open both to hospital visitors and the general public.

We are looking to build our teams with positive, enthusiastic, like-minded people who share our energy and enthusiasm for creating the best dining experience for our guests.

Our Front of House Team Members perform several job duties and provide customer service. They take orders and make coffee, tea, and other drinks to customer specifications. Our team members may also operate cash registers, POS and credit card machines, additional responsibilities includes preparation of foods such as sandwiches, flatbreads and other breakfast items.

Front of the house team members work to maintain good customer relations and speedy delivery of all beverages as well as complete assigned tasks from management every day. They may field customer complaints or questions, clean coffee machines, restaurant areas, restrooms, and preparation areas during a normal shift.

Primary Responsibilities:

• Acts with integrity, honesty and knowledge that promotes the culture, values and mission of M Brothers
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
• Anticipates customer and store needs by constantly evaluating environment and customers for cues
• Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift
• Additional duties include food preparation for grab and go items
• Delivers the guest experience that will enhance their senses
• Maintains regular and punctual attendance

Qualifications and Skills:

• Guest services - 1 year preferred
• Food service - 1 year preferred
• The genuine desire to provide outstanding hospitality to our guests
• Professional, well groomed, and confident with an outgoing personality
• Ability to clearly communicate guests needs to other team members
• Food Handler Certification a plus and will be required within 60 days of hire

Benefits and Perks:

• Food discounts at all Medure Brothers Culinary Concepts restaurants
• Health, Dental, Vision, and Life Insurance (full time employees)
• Paid Time Off (full time employees)
• Flexible work schedules to accommodate school, life, and family
• Fun and friendly work environment
• Opportunity to learn and grow with the company
• Hourly wages plus tips