Guest Service Agent

Drury Hotels - 920 Q Street - Responsibilities: Serve as the happy, helpful face of our hotel to guests entering and departing our front door; Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution; Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up; Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers; Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude