Residence Coordinator

On Campus

Rochester, NY

Full time

JR103432

Position HighlightsJoin a dedicated team committed to creating a welcoming, inclusive, and engaging residential experience for RIT students. Residence Coordinators play a vital role in fostering student success by supporting residential communities, advising student leaders, responding to student concerns, and promoting personal growth and belonging within the residence halls.This is an exciting opportunity for a student-centered professional who is passionate about leadership development, community building, and supporting college students through their residential experience. Residence Coordinators serve as key members of the Residence Life team, working collaboratively with students, families, faculty, and campus partners to create safe, vibrant, and inclusive living-learning environments.Key responsibilities include supervising and developing Resident Advisors, managing residential operations, addressing student conduct and behavioral concerns, supporting crisis response efforts, implementing educational and community-building initiatives, and contributing to departmental projects that enhance the student experience.Our Residence Coordinator roles are full-time, live-in positions that include year-round housing. Residence Coordinators are expected to participate in an on-call rotation and provide after-hours support as needed to address student emergencies and community concerns.Residence Life / Student LifeResidence Life is committed to creating residential communities where students feel connected, supported, and empowered to thrive academically, socially, and personally. Through intentional community engagement, leadership development, educational programming, and student support services, Residence Life helps students build meaningful relationships and develop skills that contribute to lifelong success.As part of the Division of Student Affairs, Residence Life partners closely with campus departments to promote student well-being, foster belonging, and create residential environments that support learning both inside and outside the classroom. Our team values collaboration, inclusivity, student development, and continuous improvement in service of RIT's diverse student population.What You'll Do

• Supervise, train, mentor, and evaluate a team of Resident Advisors and student leaders.

• Foster inclusive, welcoming, and supportive residential communities.

• Respond to student concerns, crisis situations, and emergency incidents.

• Address student conduct matters and facilitate educational interventions.

• Develop and implement programs that support student engagement, leadership development, and community building.

• Advise student groups and collaborate with campus partners to support student success initiatives.

• Participate in an on-call rotation and provide after-hours support for residential communities.

Essential Duties & Responsibilities

• Manages a university residential community including the selection, training and supervision of undergraduate and graduate students assigned to the residence

• Provides leadership and guidance for business operation processes such as facilities opening and closing procedures, facilities management, and related areas

• Develops and implements educational and cultural programs, services, and activities in the residential community, with a focus on the principles of community development, student engagement, wellness, diversity, inclusion, and retention

• Ensures budgeting, personnel matters, and reporting are managed in accordance with university, state, and federal guidelines, regulations, procedures, and policies

• Oversees the response to, resolution of, and decision-making for matters of significance such as emergency housing, involvement of other offices, parental contact, etc

• Meets with students to resolve complex issues, makes referrals, and conducts follow-up as needed in areas including, but not limited to: social skill development, personal safety, conflict resolution, understanding of university policy and procedures, and academic success

• Other duties as assigned

Knowledge, Skills, & Abilities

• Knowledge of student development theories and practices

• Knowledge of crisis management/conflict resolution

• Skill in advising and coaching

• Skill in using technology and systems to support administrative, operation and program functions

• Ability to manage and maintain confidential and private information; use confidential, sensitive and/or private records and information, and protect information appropriately

• Ability to establish, build and maintain effective working relationships based on respect, empathy and honesty with diverse groups and individuals

Minimum Education & Experience

• Master's degree in related field

• 1 year of relevant experience

Job Level Overview

Specialized Contributor Level 2 - A fully functional role requiring established knowledge of the profession or field of work. Responsible for completing substantive assignments and projects. Problems are varied and non-routine, and resolution requires exercising judgment, analysis, advisement, creativity, and understanding broader sets of issues. May provide assistance to entry level staff.

FLSA Category

Exempt

Work Location

On Campus

Compensation

$50,000 - $60,000

Application Materials

When you are ready to complete an application for this position please be prepared to submit the below requested information. This will be required to ensure your application is processed in a timely manner.

Cover Letter, Curriculum Vitae or Resume

Candidates must be eligible to work in the United States.

Additional Details

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law.

If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at View phone number on click.appcast.io or email your request to View email address on click.appcast.io (View email address on click.appcast.io) . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Founded in 1829, Rochester Institute of Technology has a long-standing history of innovation that blends the arts, technology, and experiential learning. In addition to its main campus in Rochester, New York, RIT maintains a strong international presence with over 100 active global partnerships and international campuses in Croatia, Dubai, and Kosovo. As of Fall 2024, total student enrollment across all campuses exceeded 21,000. Nationally recognized for its co-op and internship programs, RIT is supported by more than 4,000 dedicated faculty and staff members committed to student success. Its 1,300-acre suburban campus features cutting-edge facilities that reflect RIT’s strengths in applied research, design, and workforce development.

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