Clerk - Lawyer Referral/PT Hourly

The Florida Bar's Lawyer Referral Service is seeking a Lawyer Referral Service Clerk to join our dedicated team in Tallahassee, FL. Will be responsible for answering the phone in a courteous and timely manner, determining the nature of the caller's problem, assisting by referring the caller to an LRS panel attorney or directing the caller to an appropriate other agency or organization. Please Note: Position is part-time hourly (no benefits). Working Hours: Afternoon Shift: Monday- Friday 12:30 p.m. - 5:30 p.m. Education, Credentials, and Training: Required: High School diploma or equivalent, fluent in both English and Spanish. Experience: Requires a minimum of 1 year of customer service experience or related work experience, including strong customer service skills, proven ability to work in a highly structured environment which seldom varies and is performed in accordance to established instructions, data entry and other computer-related skills. Knowledge of some areas of law helpful. Additional Specialized Knowledge/Skills: Computer skills with a working knowledge of Microsoft Windows, Microsoft Word, and Outlook. Excellent telephone skills and ability to articulate clearly and listen effectively. Please notify HR, in advance, if you need reasonable accommodations to participate in the employment process. EOE. This organization participates in E-Verify. Position is part-time hourly and open until filled. This position is in Tallahassee, Florida and is not a remote position. #J-18808-Ljbffr The Florida Bar