Dual Rate Supervisor/Ticket Writer - Clarksville
Caesars Entertainment
Job Summary
Dual-Rates will work as ticket writers some days and supervisors other days. They may even be a ticket writer part of their shift and supervisor part of their shift. Dual-Rate Supervisor may not void a wager they wrote as a writer. Contribute to the smooth running of the sportsbook. Greet guests, handle guest inquiries, and provide excellent guest service. Conduct wagering transactions by inputting betting information, printing tickets, accepting money, and giving tickets to customers. Assist guests with wagering at betting kiosks and/or via mobile/internet applications where appropriate. Verify winning tickets. Explain information regarding wagers to guests as needed. Accurately maintain bank/cash drawer. Maintain and update betting boards and televisions. Comply with all wagering and sportsbook policies. Comply with AML & Title 31 requirements and procedures. Comply with all Sportsbook and Caesars Entertainment policies and procedures. Work as a member of a team and get along with co-workers. Communicate effectively with co-workers, supervisors, and leadership. Contribute to a fun, positive work environment. Additionally, when in the Supervisor role: Supervise team to ensure compliance with all wagering policies. Supervise all personnel in Sportsbook Operations to ensure maximum productivity. Ensure compliance with all wagering and sportsbook policies. Ensure compliance with AML & Title 31 requirements and procedures. Ensure compliance with all Sportsbook and Caesars Entertainment policies and procedures. Resolve any disputes in accordance with house rules and in compliance with regulations. Ensure that customer service and development are a top priority for all personnel.
What You Will Need
Sports enthusiast
Excellent interpersonal and communication skills with guests and employees.
Excellent verbal and written skills in English.
Ability to analyze financial statements.
Ability to explain wagering to new guests
Ability to execute departmental budget.
Excellent organizational skills.
Caesars Entertainment$15 - $17 per hour
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