PERSONAL AND PROFESSIONAL DEVELOPMENT TECHNICIAN NF3

Job Title

Help

Job Description

Coordinates and performs a wide variety of administrative, logistic, and classroom assistance in support of the Personal and Professional Development Program.

Assists in the production and execution of transition assistance seminars and personal and professional development program lifecycle requirements. Supports registration of students; assists training instructors in preparation for classes or during training to include aiding students with course work; and coordinates logistics for hosting seminars and other events.

Schedules career fairs and assists in collecting and reviewing of materials displayed by participating employers. Administers policies and procedures, responding to inquiries involving services available, processing or referring customer/client requests. Collects or maintains data to support higher headquarters reports. Collects, compiles and organizes information and data to meet administrative requirements. Manages data bases and ensure quality of content. Prepares reports. Prepares correspondence and drafts instructions. Facilitates methods for automating reports and correspondence. Uses a personal computer to transmit correspondence and creates reports, data bases, spreadsheets, graphics, slide shows and presentations. Manipulates data to meet presentation and report requirements.

Performs support functions such as gathering statistical data, monitoring and reporting on support budgets, collecting and reviewing section timecards for supervisor's signature, preparing and conducting briefs, presentations and training sessions, monitoring and distributing personnel paperwork.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher level supervisor or proper point of contact for help when problems arise.

Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.

Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

Performs other related duties as required.