Small Engine Technician

Job TitleSmall Engine TechnicianJob DescriptionThe Small Engine Technician is responsible for diagnosing and repairing various outdoor small engine products such as: chainsaws, snowblowers, lawnmowers, UTVs & ATVs. They are responsible for providing excellent customer service to our customers.Job DutiesDiagnose and repair small engine outdoor power equipment, recreational equipment/vehicles, and other mechanical equipment.Provide excellent service and an exceptional shopping experience. Assist customers by loading and unloading products, locating parts, and answering questions concerning repairs to their units.Diagnosing, assembling, and repairing all small engine and outdoor power equipment sold at Blain's Farm and Fleet stores.Document repairs on work orders, track units in the shop, complete and file/close out work orders.Assist with warranty claims and file them in a timely manner.Contact customer regarding work completion date.Attend training classes/seminars for repair technicians.Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures.QualificationsA successful applicant must:Be 18 years of age or olderBe able to work evenings when needed and at least every other weekendPrior small engine and/or automotive maintenance experiencePrior customer service experiencePrior Retail experienceExcellent communication skillsEEO StatementBlain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.