Resident Health Services Coordinator (Camellia Place / The Oaks - 1344,1260)

Explore a career at EAH Housing. Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today. Job Details Position Overview: The Resident Health Services Coordinator works at Camellia Place and The Oaks, two affordable family housing communities in Dublin and Walnut Creek, CA. Qualified candidates will have a bachelor’s degree in social services, public health, or a related field and 3 to 5 years of experience in human services, community-based work, or CHW roles, including at least two years’ experience with supportive housing or social services. Must have a valid driver’s license and DMV clearance. Salary range: $25.00 - $37.00 per hour; hiring range for new employees is generally $25.00 - $31.00 per hour, DOE. What We Offer Comprehensive benefits package including medical, dental, vision, disability, and life insurance 403(b) retirement plan with a 5% match Generous vacation accrual (15 days per year, increasing with years of service) 13 paid holidays per year 10 paid sick days per year Flexible work schedule and start times for REM onsite positions Competitive salaries Employee wellness program Flexible Spending Account Employee Assistance Program (mental health, financial, legal services) $1,500 employee referral program EAH University, an in-house training program Responsibilities Coordinates and provides non‑clinical, health‑related support, including health education and promotion, navigation of healthcare, behavioral health, and social service systems. Assists residents in understanding and accessing Medi‑Cal benefits, primary and specialty care, behavioral health, and substance‑use services. Supports identification and warm handoffs to CalAIM Community Supports or Enhanced Care Management (ECM) as applicable, coordinating with MCPs, CHW supervisors, and service partners as required. Supports residents in addressing social drivers of health, including food security, transportation, benefits access, and housing stability. Connects residents to food resources and increases resident access to food by facilitating distributions onsite as needed. Coordinates and oversees the delivery of other resident services and program activities, provides information, assistance, and referrals, and engages in follow‑up. Performs needs assessments to determine program benefits, obtains resident feedback, and develops supportive relationships with residents. Provides and coordinates opportunities for residents to learn new skills, build community, and promote self‑sufficiency. Establishes connections with service providers and maintains a community resource directory. Creates monthly newsletters and calendars of events and activities. Maintains collaborative relationships with property managers and REM staff; participates in weekly meetings with the site team. Actively participates in company‑wide special initiatives such as scholarships and digital learning. Assists with recruiting and coordinating volunteers and vendors as needed. Assists residents in building informal support networks. Attends all Resident Council meetings and works with the Council and residents to encourage higher levels of participation. Promotes resident leadership, peer support, and community connection; supports culturally relevant programming and trauma‑informed, equity‑centered service delivery. Interfaces with provider agencies, public agencies, and community volunteer groups; monitors agency involvement for quality and compliance. Maintains accurate, timely documentation of resident engagement, service coordination activities, and budgets using approved systems and tools. Adheres to confidentiality, HIPAA, fair housing, and organizational policies. Attends department and company meetings and trainings. Actively participates in EAH’s Injury and Illness Prevention Plan. Maintains regular and predictable attendance. Performs other duties as assigned. Qualifications Bachelor’s degree in social services, public health, or a related field. 3 to 5 years of experience in human services, community‑based work, CHW roles, including at least two years of experience with supportive housing or social services. Lived experience or deep familiarity with the communities served. Other Requirements Must have a valid driver’s license and DMV clearance. Must have access to reliable transportation. If using own vehicle, must maintain auto insurance in accordance with EAH minimum requirements. Desirable Additional Qualifications Community Health Worker (CHW) certification or willingness to obtain certification. Master’s degree in Social Work, Public Health, or related field. Familiarity with local, state, and federal housing regulations. Familiarity with funding sources for housing and programs. Familiarity with Medi‑Cal, CalAIM, MCPs, or county service systems. Ability to manage multiple priorities, including complex and time sensitive projects. Bilingual/multilingual, a plus. Criminal Background Check Requirements EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Candidates must pass these checks and verify education and employment history. Certain roles may also require fingerprinting; if onsite housing is required, household members over 18 living onsite must also undergo criminal background checks and tenant screening. Drug Testing EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours of accepting the job offer. Marijuana/cannabis is not tested for. Satisfactory completion of drug testing is a requirement of employment. EAH Housing is an EEO employer. CA BRE #00853495 | HI RB - 16985. #J-18808-Ljbffr EAH Housing