MacOS Desktop Engineer

Description

The Senior Desktop Engineer will be responsible for the administration, configuration, maintenance, and troubleshooting of macOS systems, including MacBooks, iMacs, and other Apple endpoints. The position will support secure device management, policy enforcement, system monitoring, patching, troubleshooting, and lifecycle maintenance within the IT environment.

Key responsibilities include:

• Provision, configure, and maintain macOS environments while ensuring compliance with DoD security guidelines.

• Administer and support Jamf Pro or comparable mobile device management solutions for macOS endpoint management.

• Manage device enrollment, configuration profiles, policies, patching workflows, software deployment, and security enforcement.

• Support macOS endpoint lifecycle activities, including imaging, deployment, upgrades, refresh, and retirement.

• Implement and maintain secure configurations aligned with federal and DoD security requirements, including RMF, DISA STIGs, and vulnerability remediation.

• Troubleshoot macOS hardware, operating system, application, network, authentication, and user configuration issues.

• Support integration of Apple systems with enterprise services, including identity management, authentication, certificate-based access, VPN, Wi-Fi, DNS, and secure network resources.

• Provide Tier 2 and Tier 3 support for macOS platforms, Apple applications, and related enterprise services.

• Assist with iTunes, iCloud, Apple Business Manager, and related Apple services where applicable in a secure enterprise environment.

• Collaborate with Windows, Linux, cybersecurity, network, and infrastructure teams to resolve cross-platform issues.

• Develop and maintain scripts using Bash, Python, AppleScript, or similar tools to automate macOS configuration, deployment, compliance reporting, and remediation tasks.

• Support DoD CAC integration and secure authentication for macOS platforms.

• Document installation, configuration, troubleshooting, patching, and operational support procedures.

• Maintain accurate asset, configuration, and compliance documentation.

• Participate in audits, vulnerability reviews, security assessments, and incident response documentation related to macOS systems.

• Provide input to leadership on strategic IT planning and implementation of Apple technologies in a DoD enterprise environment.

• Engage with customers, end users, project stakeholders, and federal IT teams to deliver secure and reliable IT services.

Requirements/Qualifications:

• Active Top Secret clearance w/SCI eligibility is required.

• Security+ CE or equivalent DoD 8570 / 8140 IAT-II certification is required.

• A minimum of four (4) years experience with macOS troubleshooting and MDM backend management.

• Extensive experience administering, managing, and troubleshooting macOS systems in enterprise, federal, DoD, classified, or controlled environments.

• Hands-on experience with Jamf Pro or another enterprise MDM solution used to manage macOS endpoints.

• Experience with macOS device enrollment, configuration profiles, policy enforcement, software deployment, patching, and compliance reporting.

• Strong understanding of macOS security controls, endpoint hardening, and secure system administration.

• Experience applying or supporting DoD cybersecurity requirements, including RMF, DISA STIGs, vulnerability remediation, and secure configuration baselines.

• Familiarity with Apple Business Manager and enterprise Apple device lifecycle management.

• Experience troubleshooting macOS hardware, operating systems, applications, user accounts, permissions, certificates, and network connectivity.

• Understanding of enterprise networking concepts including TCP/IP, DNS, DHCP, VPN, Wi-Fi, and authentication protocols.

• Experience supporting CAC authentication or certificate-based authentication in secure environments.

• Scripting experience using Bash, Python, AppleScript, or similar languages.

• Ability to document technical procedures, troubleshooting steps, compliance actions, and operational processes.

• Ability to work onsite in a mission-focused DoD customer environment.

• Strong communication skills and ability to work with technical teams, end users, federal stakeholders, and program leadership.

Skills

apple ios

Additional Skills & Qualifications

Ability to support CIO Shop.

Experience Level

Intermediate Level

This is a Contract position based out of Stafford, VA.

The pay range for this position is $40.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Stafford,VA.

This position is anticipated to close on Jun 25, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.