Registered Nurse (RN) Clinical Field Staff Liaison
Alternate Solutions Health Network
Registered Nurse (RN) Clinical Field Staff Liaison
Schedule: Monday-Friday 8:15AM-5PM with Holiday requirement per rotation
Agency: Kettering Home Care
Registered Nurse with current license in the state of employment. Compact licensure, for states that participate, is required to be obtained within first 30 days of employment for additional support in all ASHN affiliated agencies.
Three years of experience as an RN in an acute care setting. Minimum one-year home health experience is preferred.
This position will train in office for 90 days and has the possibility to then work hybrid...3 days remote and 2 in office.
Summary: The RN Clinical Field Staff Liaison (CFSL) provides support and acts as a resource to clinicians in the field. The CFSL assists in monitoring compliance quality and safe delivery of services by following a clinical process set by clinical management. The CFSL is responsible for all practices and duties within the scope of practice as outlined by the state.
Qualifications & Attributes:
- Ability to effectively communicate and create positive impressions with patients, families, physicians and co-workers
- Ability to remain calm, have patience and be accommodating. Compassionate and caring while working with patients
- Knowledgeable on nursing best practices
- Ability to make appropriate nursing judgments
- Ability to identify a situation and handle it with the best possible solution
- Detail-oriented and observant
- Disciplined style of work ethic with the ability to prioritize and be timely
- Ability to follow directions and work as a team member
- Knowledge of MS Office applications including Word, Excel, PowerPoint and Outlook
- Valid driver's license and auto insurance with your name as a listed driver
Major Areas of Responsibility:
- Serve as a resource for field staff, referral sources, physicians, patients and their families pertaining to clinical issues and/or concerns
- Facilitate calls to and from Field staff; uses resources to resolve issues and reports anything of concern to manager
- Work in the field with staff and patients as needed
- Maintains positive working relationships with referral sources including physicians, hospitals, skilled facilities, assisted livings and families
- Assist with monthly Case Manager, Nurse and Therapy meetings
- Ensure Start of Care compliance
- Ensure quality and safe delivery of home health services
- Monitor Home Health Aide supervisory visits
- Focus on Outcome Monitors as assigned
- Implement quality improvement programs in the field
- Completes field visits as needed
- Participates in managing cost of good working with monitoring supply costs and visits per episode
- Knowledgeable of CFSS workflow
- Review relevant reports
- Reviews clinical documentation in accordance with agency protocol and Medicare/Federal guidelines
- Maintains active RN license in state of employment
- Participates in on-call, evening/weekend shifts and provides patient care, per agency needs
- Participates in in-service program development
- Maintains a professional appearance as a representative of the company
- Understands, implements and practices policies and procedures for agency operation
- Other duties as assigned
Health Qualifications:
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Below are minimal knowledge/physical requirements of this position. Travel is required for this position.
- Constantly (66%-100%): Reading, Speaking, Writing English Communications Skills, Computer/PDA Usage, Hand/finger dexterity, Hearing/Seeing, Hearing in person, Hearing on the phone, Talking in person, Talking on the phone, Vision for close work
- Frequently (34%-66%): Sitting
- Occasionally (2%-33%): Walking, Bending, Standing, Stretching/Reaching, Driving, Lifting up to 50 lbs. with or without assistance, Climbing, Stooping (bend at waist), Distinguish smell/taste
- Rarely (1% or less): N/A
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