Marker Operations Specialist

Las Vegas, Nevada Marker Operations Specialist Starting Rate: $22.00 per hour Responsibilities Maintain a working knowledge of relevant marker limit issues and regulations, (Title -31 and Know Your Customer \"KYC\"). Conduct public record and financial research on marker limit and cash patrons’ source of funds, financial stability, and background history and provide analyses to department management. Provide Know Your Customer (\"KYC\") reports and analyses to department management to assist in their KYC reviews and reports. Utilize third party reports, SIS records, IRS tax forms, etc. to conduct CDD reviews and provide analyses to department management. Communicate and collaborate with patrons, other gaming establishments, MGMRI's Cages, Collections, Property Casino Marketing Departments, Rewards Operations, and Compliance Teams in processing Marker Limit Requests. Establish, process, update, and maintain patrons’ marker limit related correspondences, arrivals, applications, Central Credit gaming reports, banking reports, and consumer credit reports in pertinent casino system. Obtain, verify, and process banking information from various resources and banking institutions. Verify cashier's checks, official checks, and bank drafts. Audit markers limit related transactions, send and obtain approval confirmations required by NGCB regulations. Maintain awareness of indicators of suspicious or fraudulent activities to prevent and identify potential suspicious and fraudulent actions. Maintain accurate and complete records of all Marker Operations activities. Understand and protect confidentiality of customer and company information. Answer multiple phone lines while maintaining the highest level of customer service. Compose professional email correspondence to internal & external guests. Perks & Benefits Wellness incentive programs to help you stay healthy physically and mentally. Health & Income Protection benefits (for eligible employees). Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room. Free parking on and off shift. Healthcare, financial, and time off benefits. Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community. Ideal Candidate 1+ Years of Prior Relevant Experience in a casino/resort, banking, or high-volume office operations environment. High School Diploma or GED Company Culture At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences - combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other's differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. We know the importance of respecting each other's differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at View email address on click.appcast.io. We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information. #J-18808-Ljbffr MGM Resorts International