Customer Service Rep (01688) - 131 N Lincoln Dr

Store Customer Service Rep

Domino's Pizza in Troy, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at 131 N Lincoln Dr. As a vital member of our store, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service and quality products.

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas and other menu items according to company standards
• Process cash and credit card transactions, ensuring accuracy in all financial dealings
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment, adhering to all health and safety regulations
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness standards
• Handle and lift items weighing up to 25 lbs. as needed

Qualifications

• Excellent customer service skills with a friendly and positive attitude
• Strong communication abilities, both verbal and written
• Basic math skills for handling cash transactions and order calculations
• Ability to follow directions and adhere to company policies and procedures
• Flexibility to work in a fast-paced environment and adapt to changing priorities
• Availability to work weekends, holidays, and various shifts as needed
• Team player mentality with a willingness to support colleagues
• Physical ability to stand for extended periods and lift up to 25 lbs.
• High school diploma or equivalent preferred (but not required)
• Previous experience in food service or customer-facing roles is a plus

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.