Software Development Engineer, Agentic WorkSpaces

Agentic WorkSpaces For End-User PersonasAWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset. Amazon WorkSpaces has protected and empowered enterprise work for over a decade. Now we are reimagining what a workspace is. We are building Agentic WorkSpaces: a platform where the workspace itself is an active partner in how you work not just infrastructure that delivers applications. The Agentic WorkSpaces organization envisions a world where people teams and AI collaborate securely from anywhere to create unprecedented value for every organization. We build lovable products that empower every business to unlock the full potential of human-AI teamwork driving smarter decisions greater creativity more value and faster innovation with confidence. Come change the way the world sees the cloud! Amazon WorkSpaces is a managed desktop computing service in the cloud that allows customers to easily provision cloud-based desktops enabling end-users to access the documents applications and resources they need with the device of their choice including laptops iPad Kindle Fire Android tablets and zero clients. With a few clicks in the AWS Management Console customers can provision a high-quality cloud desktop experience (for Windows or Linux) for any number of users at a cost that is highly competitive with traditional desktops and half the cost of most virtual desktop infrastructure (VDI) solutions. Now we are taking this further with the agentic WorkSpace: a secure managed environment purpose-built for human-AI collaboration at enterprise scale where people and AI agents work side by side to deliver results neither could achieve alone. We offer a unique opportunity to solve some of the most interesting problems associated with providing secure reliable fast and highly scalable solutions at the intersection of cloud computing and agentic AI. In the process you will have the opportunity to work on a number of industry-leading AWS services. Our team is innovating in multiple areas to give our customers the best-in-class interactive streaming platform while pioneering the next generation of human-AI collaborative workspaces. We are looking for people who believe in providing world-class application streaming experience for AWS Enterprise and ISV customers and who are energized by the challenge of building the future where every workspace is an intelligent partner that drives smarter decisions greater creativity and faster innovation with confidence.Key job responsibilities:In our team you will indulge your love of diving deep into complex technical problems driving incremental system optimizations and raising the bar for operational excellence and development practices. We will look to you to help enhance the skills and expertise of those around you.We are looking for passionate SDEs who want to build their career in Agentic WorkSpaces For End-User Personas. Partner with Amazon Bedrock Amazon Q teams and peer organizations to ensure the WorkSpaces agentic architecture leverages and contributes to shared AWS agentic infrastructure. Operational ownership of low-latency high-availability services used by over one million WorkSpaces users globally. Ensure your team's services meet stringent SLAs across multiple production regions and OS variants with autonomous troubleshooting and proactive issue resolution before customers are impacted.About the team:Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Basic Qualifications- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming languagePreferred Qualifications- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent