Solution Architect - CSC TechOps

Job Description

Solution Architect - CSC TechOps (i7)

CSC technical engagements are designed to support sales pipeline development and facilitate the successful closure of sales opportunities. These opportunities hinge on the successful execution of test plans, ultimately guiding customers toward their final purchasing decisions.

This role will be part of our CSC TechOps (Technical Operations) which has responsibilities for supporting our Global Labs infrastructure and developing solutions to accelerate our abilities to deploy, maintain, secure and evolve our capabilities to showcase/validate desired customer outcomes.

To learn more about our Customer Solution Center - Watch This Video

Join us as a Solution Architect - CSC TechOps (i7) on our Solution Architect team in Round Rock, TX USA to do the best work of your career and make a profound social impact.

What you'll achieve

As a Solution Architect within the Dell Customer Solution Centers (CSC), you will play a pivotal role in ensuring our customers' confidence in the proposed solutions and architectures. Our Mission is to be a trusted advisor to our customers/partners. To develop, retain and win business for Dell Technologies.

You will:

• Provide operational and technical support for lab infrastructure, with primary responsibility as well as manage and resolve operational support tickets, ensuring timely and effective issue resolution
• Perform and support daily operational activities to maintain system stability and availability
• Collaborate effectively with global teams across multiple regions and time zones
• Drive continuous improvement by evaluating existing processes and proposing more efficient solutions
• Contribute to the overall operational stability and long-term sustainability of the Round Rock operations team

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements

• Experience of Linux and Windows system administration
• Experience of working with Hypervisors
• Knowledge of Active Directory/DNS and Knowledge of Scripting - PowerShell/PowerCLI
• Experience of working with Server and Storage solutions
• Experience of basic Network management and configurations

Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is $113,050- $146,300.

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities - all to create a compelling and rewarding work environment.

Application closing date: May 20, 2026

Apply now!

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.