Spa Sales and Guest Service Associate

At Hand and Stone, Opportunity Knocks.

At Hand & Stone Massage and Facial Spa, our goal is simple — to make every visit the best hour of our client's month. Our Spa Sales Associates are the first and last impression for every guest, and play a key role in creating a welcoming, positive, and professional environment. This role is perfect for someone who enjoys working with people, thrives in a fast-paced setting, and likes the opportunity to earn bonuses through great customer service and sales. We are looking for someone friendly, dependable, and motivated who wants to grow with a strong and supportive team.

What You'll Do as a Spa Sales Associate:

• Greet clients and create a warm, professional experience
• Answer phones and help guests book appointments
• Educate clients on memberships, services, and promotions
• Recommend services and upgrades based on client needs
• Help maintain a clean, organized, and calm spa environment
• Work as part of a team to reach spa goals
• Assist with outreach, follow-ups, and client communication

What We're Looking For in a Spa Sales Associate:

• Customer service, retail, restaurant, salon, or front desk experience preferred
• Positive attitude and strong people skills
• Comfortable talking with guests and making recommendations
• Reliable, punctual, and team-oriented
• Willing to work a mix of morning, evening, and weekend shifts
• Sales experience is a plus, but we will train the right person

What We Offer for a Spa Sales Associate:

• Hourly pay + commission + bonus opportunities
• Flexible scheduling with morning, mid, and evening shifts
• Supportive team environment
• Paid training
• Growth opportunities into Lead Spa Associate and Management roles
• Employee discounts on services and products

Most Spa Associates earn more with commission and bonuses. Benefits:

• Employee discount
• Flexible schedule

Experience:

• Spa Wellness: 1 year (Required)

Compensation: $12.00 - $14.00 per hour

Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with flexible schedules.

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.