Architectural Hardware sales associate

Job Description

Job Description

About This Role

• As a hardware specialist, deliver exceptional consultative services to homeowners and professionals in the trade, offering tailored door hardware solutions for residential and commercial applications.

Identify and pursue new business opportunities with builders, designers, architects, contractors, and remodelers, while fostering strong relationships with existing customers.

• Through in-depth product knowledge and expert guidance, educate customers and assist them in selecting the best hardware solutions for their needs.

Ensure seamless customer service through prompt follow-ups, deliveries, and interactions with installation contractors.

• Cultivate a collaborative environment by working closely with other sales associates and sharing knowledge to achieve collective success.

Drive results-oriented sales by consistently meeting and exceeding customer expectations.

• Stay up-to-date with the latest fashion trends, technological advancements, and product offerings in architectural hardware, plumbing, and related fields.

Leverage exceptional organizational skills to manage hardware projects, working closely with customers' designers, decorators, contractors, architects, and builders.

• Transform living and work spaces with bespoke hardware solutions that showcase style and functionality.

Efficiently use computer systems to process, update, and complete sales orders.

• Embody a team-first approach, ensuring that every interaction exceeds customer expectations and drives collective success.

• Exceptional communication and presentation skills for consultative selling.
• A self-motivated and independent individual, capable of working without direct supervision.
• A passion for learning about emerging trends and technological advancements in hardware products.
• Proficiency in navigating various computer systems and pricing software tools.
• Good knowledge of primary vendors and manufacturers' hardware products.
• Ability to read and understand architectural construction blueprints.

Experience in retail door hardware, hardware design, and layout, and customer service.

Familiarity with hardware design and layout principles.

Proven customer service experience.

How to Apply

Please supply:

• An up-to-date resume and brief cover letter outlining your experience for the position
• Salary history and/or requirements

We kindly ask for no emails or phone calls be sent to our store, as a means to further your application process.  Please do not personally deliver resumes to the store . These efforts will  not enhance your opportunity for consideration, and we are not equipped to respond to these requests. We thank you kindly in advance for your adherence to this request.

Candidates who meet our selection criteria will be contacted by e-mail or phone for the next step in our hiring process, and in certain instances may be asked to take an online assessment.